John Postma
Bloomington,IN
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Operations Team Leader
Chick-fil-A
Bloomington, IN
08.2022 - Current
- Trained team members on rules and protocols, ensuring consistent execution.
- Collaborated with front-end staff to enhance guest experience and maintain high satisfaction levels.
- Directed team efforts to attain a Top 5 national ranking and the top state ranking in Indiana for Drive-Thru performance at Chick-Fil-A.
- Prepared and cooked kitchen items part-time, ensuring high standards of food quality and safety.
Registered Behavior Technician
Kids Play Gym
Bloomington, IN
05.2022 - 08.2022
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Tracked data and monitored progress of student's goals and objectives.
Education
High School Diploma -
Ames High School
Ames05-2019
Skills
- Staff training
- Software knowledge
- Safety practices
- Quality assurance
- Process development
- Operational excellence
- Policy enforcement
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Operations Team Leader
Chick-fil-A
08.2022 - Current
Registered Behavior Technician
Kids Play Gym
05.2022 - 08.2022
High School Diploma -
Ames High School
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