John Powell
Boerne,TX
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
The Club At Comanche Trace
02.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with members, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Assisted in recruiting, hiring and training of team members.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Director of Operations
Ridgewood Country Club
02.2022 - 02.2023
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Established and monitored quality assurance standards to achieve operational excellence.
Director of Operations
Ranchland Hills Golf Club
10.2020 - 02.2022
- Develop food and beverage areas to increase sales and event participation
- Monitored budget and utilized operational resources.
- Ensure F&B departments are achieving goals and maintain strong working relationships
- Responsible for all club marketing, menu programming, and budget management
- Create and execute operational and financial plans for the food and beverage department
- Responsible for staff selection, development, and retention.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Executive Food and Beverage Director (Dominion CC)
Arcis Golf
08.2019 - 06.2020
- Responsible for menu programming, beverage program, and staff selection
- Ensure financial targets are met and excellent guest service is provided
- Identify and communicate successes and best practices
- Create and execute operational and financial plans for the food and beverage department
- Maintain constant communication between departments
- Responsible for team hiring, training, and development.
General Manager ( Onion Creek CC )
Arcis Golf
04.2018 - 08.2019
- Lead and direct all departments, including food and beverage, sales, merchandising, and events
- Ensure all departments are achieving goals and maintain strong working relationships
- Provide financial oversight and implement cost savings opportunities
- Attend club committee meetings and provide advice and recommendations
- Partner with corporate teams for programming and marketing
- Create and execute operational and financial plans for the club
- Responsible for staff selection, development, and retention.
Director of Food and Beverage
Dominion Golf Group
04.2016 - 04.2018
- Oversaw the food & beverage department, including budget planning, staff management, and inventory tracking
- Implemented in-house events to increase member participation
- Ensure financial targets are met and appropriate accounting procedures are followed
- Utilized Microsoft Office for marketing materials and social/print media marketing.
- Implemented sustainable practices in line with corporate social responsibility guidelines, reducing environmental impact while maintaining quality standards.
Director of Food and Beverage
Traditions Country Club
12.2010 - 04.2016
- Oversaw four operational departments, including budget planning, staff management, and inventory tracking
- Implemented educational instruction to improve staff performance
- Utilized Microsoft Office for marketing materials and social/print media marketing.
- Spearheaded staff development initiatives including ongoing training programs focused on customer service excellence, upselling techniques, and product knowledge enhancement.
- Maximized profitability with cost control measures, optimizing purchasing processes and reducing waste.
- Launched successful special events programming to drive additional revenue streams during off-peak times.
Service Director
Miramont Country Club
08.2007 - 12.2010
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Developed a strong team atmosphere within both FOH & BOH staff, enhancing productivity and employee retention rates.
- Implemented staff training programs to improve culinary skills and knowledge of food safety procedures.
Education
Marble Falls High School
Marble Falls, TXSports Management
Texas A&M University
College Station, TX05.2010
Business
Blinn College
Brenham, TX05.2008
Skills
- Outstanding organizational and analytical skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Marketing
- Excellent interpersonal skills, etiquette, and manners; able to relate well with people from diverse backgrounds and cultures
- Highly motivated; works well both independently and as part of a team
- Ability to work well under pressure
- Advanced knowledge of Microsoft- Excel, PowerPoint, Word
- Professional attitude, dedicated, loyal, hard-working
- Excellent people skill
Certification
- Wset Level 1 Award in Wines
- World's Largest Ginger Bread House 2013
Tel
(830) 613-1193
Timeline
General Manager
The Club At Comanche Trace
02.2023 - Current
Director of Operations
Ridgewood Country Club
02.2022 - 02.2023
Director of Operations
Ranchland Hills Golf Club
10.2020 - 02.2022
Executive Food and Beverage Director (Dominion CC)
Arcis Golf
08.2019 - 06.2020
General Manager ( Onion Creek CC )
Arcis Golf
04.2018 - 08.2019
Director of Food and Beverage
Dominion Golf Group
04.2016 - 04.2018
Director of Food and Beverage
Traditions Country Club
12.2010 - 04.2016
Service Director
Miramont Country Club
08.2007 - 12.2010
Marble Falls High School
Sports Management
Texas A&M University
Business
Blinn College
- Wset Level 1 Award in Wines
- World's Largest Ginger Bread House 2013
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