Accomplished Director of Mystery Shopping at Lincoln Controls, adept at enhancing customer service through strategic quality assurance initiatives. Skilled in training development and client reporting, I successfully elevated evaluation standards, ensuring impactful insights for clients. My problem-solving abilities fostered a culture of excellence, driving significant improvements in service integrity. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.