Proficient ski patroller with a strong background in emergency response and training. Successfully led initiatives to enhance safety practices and educate new patrollers, contributing to a culture of safety and collaboration on the slopes. Possess specialized skills in emergency medical response, avalanche safety, and advanced skiing techniques. Proven ability to enforce safety protocols and collaborate with diverse teams to ensure skier safety and effective incident response.
Overview
20
20
years of professional experience
15
15
Certifications
Work History
Professional Ski Patroller
Caberfae Peaks Ski and Golf
Cadillac, Michigan
11.2012 - 03.2025
Monitored mountain conditions to ensure skier safety and accessibility.
Administered first aid and emergency care to injured skiers on the slopes.
Transported injured patrons from location of accidents to safety and medical transportation.
Ensured seriously injured guests were handled properly and moved by EMS to an appropriate definitive care facility.
Collaborated with other departments such as ski school instructors or lift operators.
Inspected terrain regularly for potential risks and maintenance needs.
Assessed terrain for potential hazards such as rocks, trees stumps or moguls.
Clearly mark hazards on runs using temporary signs, ropes, or flagging, and pad all poles, platforms, and towers on or near the slopes.
Inspected recreational areas to ensure cleanliness and remove natural debris, as well as any trash, bottles, and cans.
Checked weather reports to warn public of potential inclement weather and proper safety procedures.
Made certain that all needed reports and forms were clearly and accurately completed for each individual receiving care.
Assisted in the training for both current and new patrollers as an Outdoor Emergency Care (OEC) Instructor, and assisted with CPR/BLS training.
c
Volunteer Ski Patroller
Caberfae Peaks
Cadillac, Michigan
11.2004 - 03.2025
Collaborated with team members to ensure efficient rescue operations and protocols.
Conducted routine inspections of ski runs and lifts for hazards and maintenance needs.
Trained new patrollers on safety procedures and emergency response techniques.
Communicated with guests regarding safety guidelines and mountain conditions effectively.
Administered first aid and emergency care to injured skiers and snowboarders.
Transported injured patrons from location of accidents to safety and medical transportation.
Assisted in developing safety training programs for staff and community awareness events.
Investigated complaints made by guests related to ski patrol services.
Ensured all appropriate forms and reports were accurately completed and submitted daily to area management.
Line Cook
Caberfae Peaks Ski and Golf
Cadillac, Michigan
05.2017 - 10.2024
Followed proper food handling methods and maintained correct temperature of food products.
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Followed health and safety standards to ensure safe working environment for employees and customers alike.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
Handled advanced thawing and food pre-preparation for upcoming meals.
Adapted quickly to changing menus and special dietary requests from guests.
Worked closely with management team in order to meet budget goals while maintaining high quality standards.
Collaborated with the chef to ensure timely meal preparation and service.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Executed proper techniques when preparing menu item ingredients.
Followed food safety guidelines to prevent contamination and ensure quality.
Climbing Wall Instructor and Alpine Slide Staff
Crystal Mountain Resort
Thompsonville, Michigan
05.2016 - 08.2016
Conducted safety inspections of climbing equipment and wall setups regularly.
Instructed climbing techniques and safety protocols for diverse skill levels.
Monitored climber progress and provided personalized feedback during sessions.
Conducted daily inspections of the facility's walls and equipment to ensure a safe environment for customers.
Performed basic first aid if necessary when dealing with minor injuries sustained during climbs.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Managed household errands and other essential duties.
Health Services Assistant
Interlochen Arts Camp
Interlochen, MI
06.2008 - 08.2009
Assisted with daily health screenings for campers and staff.
Maintained accurate medical records and documentation for patient confidentiality.
Supported health professionals in administering medications and treatments.
Coordinated logistics for health services during camp events and activities.
Organized first aid supplies and ensured readiness for emergencies.
Collaborated with team members to promote wellness initiatives at camp.
Maintained confidentiality of patient information according to HIPAA regulations.
Monitored and assisted with care for campers during the H1N1 swine flu outbreak.
Reminded patients to take prescribed medications or nutritional supplements.
Collaborated with other healthcare professionals to ensure quality care for all patients.
Assisted with maintaining a clean facility by sanitizing surfaces, disposing of waste materials properly, restocking items, and cleaning rooms between visits.
Camp Store Manager
Boy Scouts of America, Chief Okemos Council
Lansing, MI
05.2007 - 08.2007
Managed daily operations of camp store, ensuring efficient product availability.
Developed inventory management procedures to maintain stock levels and organization.
Oversaw cash handling procedures, ensuring accurate financial transactions and reporting.
Organized special events and promotions to enhance camper experience at the store.
Maintained a clean and welcoming store environment for campers and staff alike.
Implemented effective merchandising techniques such as product placement, signage, pricing.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Established store tactics and strategies to achieve operational performance and sales goals.
During periods when the store was closed, I assisted the Camp Health Office with patient care.
Exceeded sales and customer care goals by implementing customer service initiatives.
Education
Fire Science - Fire Science
Lansing Community College
Lansing, MI
05-2011
Kinesiology - Kinesiology And Exercise Science
Lansing Community College
Lansing, MI
12-2009
Emergency Medical Technician - EMT
Lansing Community College
Lansing, MI
05-2008
Skills
Ski Patrol Operations
Skier Safety Education
Accident and injury prevention
Patient transportation
Mountain rescue techniques
Snowboarding proficiency
Skiing proficiency
Risk management
Customer communication
Safety inspections
First aid, critical care, and health care administration
Wilderness first aid
Airway management, CPR, and AED emergency response
Safety protocol enforcement
Reliability
Teamwork
Certification
EMT - Basic National Registry of Emergency Medical Technicians issued 2008
Accomplishments
Boy Scouts of America Mackinac Island Honor Guard 2002-2004