John Pruss-knotts
Plainfield,IL
Summary
Achieved operational excellence by leading high-performing teams in fast-paced environments. Elevated underperforming locations to top-tier rankings within three months through effective management of staffing, scheduling, payroll, inventory, budgeting, and daily operations for teams of up to 15 employees. Cultivated a strong focus on customer satisfaction, staff development, and operational efficiency.
Demonstrated reliability and motivation to advance within the electrical trade, quickly mastering essential skills and contributing to project success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Electrician Apprentice
Mr. Electric
Naperville, IL
09.2024 - Current
- Residential/Commercial Electrical work
- Trained under Illinois licensed electricians
- Hands on skills/training
- Assisted Electricians in installing electrical systems
- Followed safety protocols
- Troubleshooting and repair of electrical issues
- Learned electrical Codes, and regulations
General Manager
Pizza Hut (Quality Huts)
Bolingbrook, IL
06.2023 - 09.2024
- Assisted in managing a team of 15 employees, including 1 assistant general manager, 4 shift managers, and 10 cooks/drivers. Supported daily operations to ensure smooth workflow and effective communication among team members. Facilitated training and development for staff to enhance performance and service quality.
- Elevated store ranking from 8th to 2nd in zone within first three months of operational leadership.
- Addressed customer complaints by delivering prompt solutions and support.
- Cultivated partnerships with suppliers to uphold stringent ingredient sourcing quality standards.
- Oversaw daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Facilitated employee training on duties, policies, and procedures to enhance operational efficiency.
- Developed schedules and managed payroll processes to ensure adherence to budgetary constraints.
- Oversaw daily operations to guarantee efficient service delivery.
- Enhanced customer satisfaction through proactive engagement and support initiatives.
- Oversaw staff training on menu items and service standards to enhance customer experience.
- Established inventory management systems to enhance stock level tracking.
- Spearheaded marketing initiatives to enhance visibility of local store events and promotions.
- Formulated scheduling strategies to enhance labor cost efficiency and coverage.
- Monitored and enforced compliance with health and safety regulations in food preparation areas.
Delivery Driver/Manager
Pizza Hut
Aurora, IL
12.2022 - 06.2023
- Oversaw delivery team operations to ensure adherence to safety protocols.
- Facilitated training sessions for new drivers on operational procedures and customer service standards.
- Oversaw team members during shifts to ensure compliance with company policies.
- Facilitated training sessions for new employees on operational procedures and customer service standards.
- Managed shift scheduling to enhance staff coverage and ensure peak operational performance.
- Established and enforced safety protocols to ensure a secure working environment for all staff.
- Oversaw maintenance of cleanliness and organization within the work area.
- Facilitated daily briefings to convey goals and expectations to team members.
- Facilitated training sessions for new employees on shift operations.
- Ensured accuracy of cash drawer balances during opening and closing shifts.
- Directed and mentored employees to enhance productivity and elevate customer service standards.
- Inspected orders to ensure quality and completeness standards were met.
- Streamlined work environment organization by effectively delegating tasks to staff members.
- Oversaw cleaning operations for dining areas, restrooms, kitchen equipment, and floors to ensure a safe and sanitary environment.
- Assigned tasks to team members and oversaw progress and completion of activities.
Maintenance
Walmart
Joliet, IL
05.2022 - 12.2022
- Ensured cleanliness and sanitation of restrooms, break rooms, and common areas.
- Managed operation of industrial cleaning equipment to ensure optimal floor maintenance.
- Executed waste and recycling disposal in strict adherence to environmental guidelines.
- Oversaw inventory management for cleaning supplies and equipment.
- Implemented safety protocols to maintain a secure working environment.
- Documented and communicated maintenance issues to facilitate prompt repairs and facility upkeep.
- Facilitated collaboration among team members to execute daily cleaning schedules.
- Facilitated training sessions for new staff on effective cleaning techniques and safety protocols.
- Executed thorough sweeping, mopping, and vacuuming of floors across all designated areas.
- Executed thorough cleaning and sanitization of restrooms, sinks, countertops, and various surfaces.
- Managed waste disposal by emptying wastebaskets and trash containers regularly.
- Sanitized multiple surfaces using approved cleaning products to ensure a hygienic environment.
- Assisted in maintaining cleanliness by mopping and waxing floors. Supported deep cleaning of bathrooms. Removed trash to promote orderly building conditions.
- Assisted in cleaning windows, walls, ceilings, carpets, and furniture in designated areas.
- Executed sweeping and vacuuming operations to maintain cleanliness standards.
- Streamlined sorting and disposal of trash and recycling materials to maintain cleanliness in common areas.
- Executed routine deep cleaning of high-traffic areas to enhance building interior aesthetics.
- Executed prompt cleanup of spills to maintain a safe environment.
- Executed wet and spot mopping procedures to ensure cleanliness of floors and surfaces in public corridors.
- Streamlined organization of custodial closets for efficient access to equipment and supplies.
- Oversaw janitorial supply inventory management to ensure operational efficiency.
- Executed disinfection of equipment and supplies utilizing germicides and steam-cleaning technology.
Warehouse Worker
Amazon Flex
Channahon, IL
07.2021 - 04.2022
Education
No Degree -
Joliet Junior College
Joliet, ILHigh School Diploma - STEM
Joliet West High School
Joliet, IL05.2021
Skills
- Electrical instalation
- Safety Protocol
- Electrical Troubleshooting
- Code compliance
- Problem solving
- Time management
- Communication skills
- Task delegation
- Team management
- Inventory control
- Customer relationship management
- Quality assurance
- Budgeting
- Staff training
- Vendor negotiation
- Regulatory compliance
- Effective communication
- Process improvement
- Safety protocol enforcement
- Willingness to learn
- Problem-solving
- Hand and power tools
- Dependable and responsible
- Leadership and team building
- Operations management
- Team player
Certification
- ServSafe, 2029-02-01
- Driver's License
Timeline
Electrician Apprentice
Mr. Electric
09.2024 - Current
General Manager
Pizza Hut (Quality Huts)
06.2023 - 09.2024
Delivery Driver/Manager
Pizza Hut
12.2022 - 06.2023
Maintenance
Walmart
05.2022 - 12.2022
Warehouse Worker
Amazon Flex
07.2021 - 04.2022
No Degree -
Joliet Junior College
High School Diploma - STEM
Joliet West High School