John Quinn
Bloomington,MN
Summary
Self motivated Sales Professional with a 13 year history of successfully cultivating and retaining top accounts with a focus on growing profit channels in a fast paced, competitive environment. Successful networker and inspiring team leader dedicated to customer satisfaction and excelling in interpersonal communication. Persuasive, goal oriented, and well versed in product development and pricing strategies. Excellent proficiency in strategic planning and cultivating partnerships. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
Work History
Sales Professioal
Dodge Of Burnsville
09.2019 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated contracts with clients and developed relationships with key personnel.
- Consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each client''s unique requirements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Kept detailed records of daily activities through online customer database.
- Developed and delivered engaging sales presentations to convey product benefits.
- Decreased process lags by properly using sales strategies, preferred procedures, and protocols.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Presented professional image consistent with company's brand values.
Sales Professional
Morriesbrooklynparknissan
07.2010 - 09.2019
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Developed new business opportunities by leveraging professional networks for referrals and introductions into untapped markets or industries.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Met frequently with technical, product management, and service personnel to stay current on company offerings and business policies.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
No Degree - Accounting And Business Management
Bay State College
Boston, MA06.1994
Skills
- Lead prospecting
- Contract Negotiations
- Client presentations
- Interpersonal communication skills
- Product and Service Sales
- Process Improvement
- Customer Relations
- Customer Success Management
Timeline
Sales Professioal
Dodge Of Burnsville
09.2019 - Current
Sales Professional
Morriesbrooklynparknissan
07.2010 - 09.2019
No Degree - Accounting And Business Management
Bay State College