John Raad
Wharton,N.J.
Summary
Experienced service professional with 36+years in the Hospitality and Service Industry. Seeking to continue to deliver excellent customer service by applying my knowledge and skills to a new opportunity for growth and success.
Overview
38
38
years of professional experience
Work History
Bartender
Roots
03.2023 - 08.2024
- Maintained excellent service during high customer volume nights and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender/Restaurant Floor Manager
1776 by David Burke
07.2022 - 01.2023
- Communicated well to ensure positive relationships with guests and employees.
- Opening and Closing Procedures
- Bar Inventory
- Holiday/Event Preparations
- Provided friendly and efficient service to customers at bar.
Bar Manager/Bartender
St. Moritz Grill& Bar
10.2012 - 05.2022
- Interviewing, hiring, and training staff
- Scheduling and handling performance evaluations
- Evaluating inventory levels; purchasing; cost control
- Ensuring high quality service to guests as bartender, bar manager and floor manager
- Close out duties for up to 15 employees: cash/credit card transactions/check reconciliations
- Cross Trained in kitchen: prep and pantry
- Maintaining vendor relationships
- Promoting and organizing special events-wine dinners, community events, in-house promotions.
Bartender
Canal House/Scerbo's
01.1998 - 05.2012
- Efficiently serving customers food and beverages
- Organizing bar functionality and utilizing to optimum
- Communicating and interacting with customers and staff to ensure friendly and inviting environment
- Developed and maintained lasting customer relationships
- Flexibility and adaptability with schedule and job duties.
Mobile Catering Truck/Self Employed
Self-Employed
01.1987 - 01.2003
- Responsible for inventory, maintenance, and route
- Handled all money transactions and profit/loss
- Efficient early morning delivery of goods
- Maintained loyal accounts and customers
- Prompt service to customers in short time span.
Education
High School Diploma -
Lakeland Regional High School
Wanaque, NJSkills
- Strong verbal communication
- Lasting client-vendor relationships
- Team liaison
- Memory skills
- Tactful handling of difficult customers
- Face paced environment
- Food and Beverage Safety
- Outstanding work ethic and reliability
- Efficient time management
Timeline
Bartender
Roots
03.2023 - 08.2024
Bartender/Restaurant Floor Manager
1776 by David Burke
07.2022 - 01.2023
Bar Manager/Bartender
St. Moritz Grill& Bar
10.2012 - 05.2022
Bartender
Canal House/Scerbo's
01.1998 - 05.2012
Mobile Catering Truck/Self Employed
Self-Employed
01.1987 - 01.2003
High School Diploma -
Lakeland Regional High School
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