Overview
Work History
Education
Skills
Certification
Hunting, Fishing, Camping, Love Football
Timeline
Generic

John Rabjohn

Flower Mound,TX

Overview

27
27
years of professional experience
1
1
Certification

Work History

Operating Partner

Whataburger
07.2014 - 01.2023
  • Determined appropriate financial goals and administered budgets to control expenses.
  • Set and implemented promotional strategies to drive business growth.
  • Recruited and hired qualified candidates to fill vacancies.
  • Managed effective customer service and quality assurance programs to protect business reputation.
  • Provided outstanding service to all individuals, promoting effective and lasting business relationships.
  • Spoke with peers to verify task completion, meeting tight deadlines and schedules.
  • Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal and local regulations across organization.
  • Observed corporate rules and regulations and safety procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Effectively supervised staff of 50 personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Managed overstocking, restocking and inventory control procedures during all shift.
  • Trained and developed personnel to improve safety, employee relations and resolve all issues.
  • Evaluated employee performance on 6 month basis and conveyed constructive feedback to improve skills.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
  • Maintained store equipment, printers and fax machines.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Supervised and performed human resource management functions for 5 subordinates.
  • Maintained financial accuracy when handling over $10,000 in revenue each day.
  • Managed quality programs to reduce overdue compliance activities.
  • Performed forecasting to identify necessary changes for supply chain business.
  • Used C0mpany strategies to promote exceptional customer service and create positive environment for employees and clients.
  • Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
  • Conducted forecasting to determine possible changes and issues for supply chain business.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Optimized processes and supervised 50a employees.

Manager

Sam's Club
11.1994 - 03.2013
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Evaluated report data to proactively adjust and enhance operations.

Education

No Degree - General Studies

Cisco Junior College
Cisco, TX

Skills

  • Accounts Payable and Accounts Receivable
  • Verbal and Written Communication
  • POS Inventory System Operation
  • Team Bonding
  • Facility Maintenance
  • Regulatory Compliance

Certification

  • CM - Certified Manager Certification
  • Food Handlers Certification- 2026
  • Certified Serv Safe, Whataburger - 2026

Hunting, Fishing, Camping, Love Football

We love to attend Sporting events at all levels...High School, College, or Professional. We enjoy hunting and fishing whenever we get the chance,

Timeline

Operating Partner

Whataburger
07.2014 - 01.2023

Manager

Sam's Club
11.1994 - 03.2013

No Degree - General Studies

Cisco Junior College

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John Rabjohn