Results-driven leader with solid background in food service planning, sales and management. Hardworking, ambitious and resourceful with clear understanding of business priorities and best practices.
Overview
28
28
years of professional experience
Work History
Food Service Director
Aramark
12.2021 - Current
Implemented new ordering system that ensures accuracy for receiving and invoice payments
Planned operations to effectively cover needs while controlling costs and maximizing service.
Developed strategies to improve food service levels for busy facility handling 1500 meals each day.
Specialty Team Leader
Whole Foods Market
08.2018 - 12.2021
Responsible for cheese, charcuterie, coffee, barista, wine and beer department
Interviewed and hired for staff of 18
Increased employee retention and promoted 3
Increased scorecard card results from 30% to consistent performance above 90%
Achieved zero critical violations for food safety consistently
Conducted biannual presentations for employee recognition
Organized and hosted outdoor events for charities.
Food Operations Leader
IKEA
06.2012 - 08.2018
Responsible for The Ikea Food Restaurant, Staff Cafeteria, Bistro, and Swedish Food Market
Tested and implemented new HAACP system that was rolled out nationally
Forecasted and menu planned to accommodate over 12,000 customers and 1,500 coworkers per week
Achieved sales indexes of over 108% consistently for 3 years.
Kitchen Manager
APPLEMETRO
Astoria, NY
08.2008 - 11.2011
Responsible for purchasing, receiving, and storing of food products and maintaining proper par levels to minimize food waste and optimize food cost for restaurant with $3,000,000 in annual food sales
Implemented new scheduling system with emphasis on overtime, labor, and peak period staffing
Exceeded budget every financial period with use of declining budget and sales increase.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
General Manager
TGI FRIDAY’S
Hauppauge, NY
02.1996 - 02.2008
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Worked effectively in fast-paced environments.
Education
Bachelor of Science in Business Administration - Hotel/Restaurant/Institutional Management
Johnson & Wales University
Providence, RI
05.1994
Skills
Staff Leadership
Menu Development
Business Leadership
Business Acumen
Process Improvements
Staff Supervision
Safe Food Handling
Recruitment and Hiring
Purchasing
Timeline
Food Service Director
Aramark
12.2021 - Current
Specialty Team Leader
Whole Foods Market
08.2018 - 12.2021
Food Operations Leader
IKEA
06.2012 - 08.2018
Kitchen Manager
APPLEMETRO
08.2008 - 11.2011
General Manager
TGI FRIDAY’S
02.1996 - 02.2008
Bachelor of Science in Business Administration - Hotel/Restaurant/Institutional Management