JOHN RAFOSS
Brooklyn,NY
Summary
To obtain a challenging leadership position where I can continue to grow and utilize technical and managerial knowledge. With over 10 years' experience in overseeing maintenance contracts to overcome any challenge.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Aviation Director
ISS Facility Services
John F. Kennedy International Airport
12.2020 - Current
- Responsible for 55 employees at a 2,200,000 plus square foot facility
- Oversee an annual revenue of 15 million
- Generate and track all upsell and project work to be billed outside of contract
- Monitor monthly P&L budgets
- Maintain planned maintenance schedules
- Manage CMMS work order system schedule
- Monitor facilities safety training programs for all maintenance employees
- Implemented asset management technologies
Facility Manager
ISS Facility Services
Delta Air Lines Terminal 2-JFK
09.2018 - 12.2020
- Responsible for 120 employees between 4 accounts
- Ran multiple accounts with annual revenue of 10 million
- Controlled and tracked all upsell and project work
- Drafted and submitted proposals to client for approval
- Managed monthly P&L budgets
- Developed and implemented cleaning and maintenance schedules
- Monitor facilities monthly computer-based safety training program for all maintenance employees
Assistant Facility Manager
ISS Facility Services
Delta Air Lines Terminal A. C, and D LaGuardia Airport
07.2014 - 09.2018
- Conducted quality checks on engineer/janitorial maintenance work performed
- Managed walkthrough punch list items from weekly quality check assessments
- Managed third party and upsell project work
- Drafted and submitted proposals to client for approval
- Scheduled and managed all project work performed
- Tracked all project work completed for billing and invoice purposes monthly
- Managed 25 employees daily consisting of scheduling daily work assignments, Preventative maintenance, and service calls
- Monitor facilities monthly computer-based safety training program for all maintenance employees
- Input payroll timesheets weekly for 28 employees
- Manage sites MAXIMO software which is a computer-based program that accounts for all of maintenance mechanics work performed daily
- Provide e-mail notifications and communication with the client to keep them informed on daily building maintenance issues in real time
- Monitor 24-hour call center for any building maintenance related issues
Quality Assurance Manager/ Project Manager
ISS Facility Services
Delta Air Lines Terminals 2-JFK
11.2013 - 07.2014
- Conducted quality checks on engineer/janitorial maintenance work performed
- Managed walkthrough punch list items from weekly quality check assessments
- Managed third party and upsell project work
- Drafted and submitted proposals to client for approval
- Scheduled and managed all project work performed by subcontractors
- Tracked all project work completed for billing and invoice purposes monthly
Education
Associate of Arts - Liberal Arts
Kingsborough Community College
Brooklyn, NY06.2004
Skills
- Effective Leader and Management Skills
- Teamwork and Interpersonal Skills
- Microsoft Office
- Adobe Photoshop
- IBM Maximo
- Upkeep CMMS
- Procore
- Excel
- Critical Thinker
Certification
OSHA 10
NFPA 70E
Forklift TTT
Aerial Lift TTT
LOTO TTT
Timeline
Aviation Director
ISS Facility Services
12.2020 - Current
Facility Manager
ISS Facility Services
09.2018 - 12.2020
Assistant Facility Manager
ISS Facility Services
07.2014 - 09.2018
Quality Assurance Manager/ Project Manager
ISS Facility Services
11.2013 - 07.2014
Associate of Arts - Liberal Arts
Kingsborough Community College