John Rajca

• Kept bus interiors clean and tidy to provide comfortable passenger environments.
• Completed pre- and post-trip bus inspections for safe passenger transportation.
• Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.

Assisted guests in acquiring the proper tickets for the attraction

Scanned tickets when guests entered the attraction

Assisted guests in boarding buses

Various other duties when needed

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Tutored clients when attending school was no longer possible.
• Substituted when child care workers were not available.

Created additional displays for museum expansion.

Assisted in laboratory research at the conclusion of museum expansion.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Designed displays

Toured approximately 3,300 groups through the museum.

Designed two incarnations of the museum.

Worked with the science education department in testing the hands on science curriculum called Good Science.

Interviewed by various media outlets including CNN, PBS, CBS and local media.

Regular guest on company radio program.

Regularly toured groups ranging from Kindergarten through San Diego State and University of California San Diego graduate classes.

Taught a couple of undergraduate classes at Christian Heritage College.