Dynamic and adaptable professional with a proven track record at HomeGoods, excelling in teamwork and problem-solving. Recognized for enhancing customer satisfaction through effective communication and maintaining a safe, organized environment. Skilled in heavy lifting and construction tasks, fostering a positive atmosphere that promotes growth and collaboration.
Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Remodel Associate
HomeGoods
05.2025 - Current
Adhered to safety guidelines while performing construction tasks to minimize injuries and accidents onsite.
Contributed to a positive work environment by offering support and assistance to fellow team members as needed.
Provided exceptional customer service while working in an active retail setting during ongoing remodels, addressing questions or concerns promptly and professionally.
Advertised company rewards credit card to customers.
Frequently interacted and assisted customers whenever assistance was needed.
Improved customer satisfaction by ensuring a clean and organized work area throughout the remodeling process.
Used variety of hand and power tools to complete tasks.
Helped with erecting scaffolding and ladders.
Participated in restock efforts and markdowns regularly.
Shift Leader
Tropical Smoothie Cafe
07.2024 - 01.2025
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Prepared beverages and food items in a timely manner while following all safety and sanitation guidelines.
Swim Coach
City Of Leawood
06.2023 - 08.2023
Developed strength and confidence for youth recreational athletes
Provided visual and verbal demonstrations during training
Demonstrated company values by stepping up as a leader and role model
Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
Established a positive environment during practice sessions, nurturing a culture of respect, hard work, and dedication among swimmers.