Dedicated and experienced professional who manages time, tasks, and resources effectively and efficiently. Excels at making and maintaining professional relationships with colleagues and community. 8 years of management experience with 9 years of workforce experience. Adept at remaining calm and action oriented in high stress environments. Leadership exemplified by responsibility of shift and facility management for multiple local businesses.
Overview
7
7
years of professional experience
Work History
Lead Fleet Hand
Strategic Towing Services
5320 Church House Rd Orange, TX 77630
01.2023 - Current
Worked under head captain running day to day operations in a 70+ barge fleet
Coordinated with fleet captain and other towboats via radio to safely fleet barges, get barges out, and build tow for towboats leaving the fleet
Overlooked weekly fuel transfers
Maintained all aspects of towboat including daily inside and outside clean ups
Completed weekly planned maintenance including changing of fuel filters, water filters, and greasing of winches, steering, and output shafts
Completed monthly planned maintenance such as changing of oil and filters in both main diesel engines and both generators
Completed all daily, weekly, and monthly paperwork and checklists
Attended weekly safety meetings, participated in routine safety drills, and operated life saving equipment such as fire extinguishers and fire hoses as well as lowering and manning lifeboats in emergency drills
Ran barges out of town and got them safely placed on dock
Assisted shoreside tankermen in attaching hoses to transfer to and from liquid cargo barge
Route Manager
Affordable Home Furnishing
Beaumont TX
11.2021 - 01.2023
Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements
Monitored daily operations of a 400+ account route to resolve issues and drive operational effectiveness
Attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity
Visited customers to evaluate and resolve safety issues and seek service alternatives
Handled money day to day, counted down all tills, prepared and delivered daily deposit.
Lead Kennel Technician/Assistant Manager
Planet K9
Beaumont, TX
08.2018 - 10.2021
Maintained detailed and current records and scheduling to support efficient daycare, boarding, and grooming for over 300 customers
Maintained the daily cleaning and feeding habits of a facility that held 30-60 pets daily
Trained new employees in facility management, money handling, customer service, and file and schedule management
Built strong relationships with customers through positive attitude and attentive response
Led opening and closing procedures and conducted regular cash control, deposit drops, and vault monitoring.
Team Lead
Raising Cane’s
Beaumont, TX
08.2016 - 08.2018
Operated a clean kitchen and efficient staff to optimally serve 600+ customers a day
Led opening and closing procedures as well as counted all tills, counted and delivered deposit, and maintained a balanced safe
Worked different stations to provide optimal coverage and meet production goals
Communicated with customers and team members to solve problems.
Customer service representative/Dealer arts Coordinator/Recalibrations/Dispatcher/Lead dispatcher/SA Supervisor/Fleet SA at Caliber Auto GlassCustomer service representative/Dealer arts Coordinator/Recalibrations/Dispatcher/Lead dispatcher/SA Supervisor/Fleet SA at Caliber Auto Glass