John Rea
Bellingham,WA
Summary
Dedicated professional with excellent problem-solving and communication skills. Experienced in customer service and conflict resolution. Thrives under pressure, and learns new skills quickly.
Overview
10
10
years of professional experience
Work History
Math Tutor
Voulenteer
Lusaka, Zambia
05.2025 - 07.2025
- Organized and ran a supplementary math class for underprivileged students in Lusaka, Zambia.
- Developed a lesson plan designed to teach the practical applications of math.
- Instructed students in both classroom lectures and one-on-one tutoring.
Security Officer
Pacific Security
Bellingham, Washington
07.2019 - 02.2025
- Conducted regular vehicular patrols to identify potential security risks and hazards.
- Prepared detailed incident reports for internal review and record-keeping.
- Responded promptly to alarms and incidents, ensuring swift resolution of issues.
Customer Support Specialist
Home Depot
Wenatchee, Washington
07.2018 - 03.2019
- Ensured customer satisfaction through effective communication skills and problem resolution techniques.
- Resolved customer complaints through effective communication and problem-solving.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
CNC Maintenance Technician
Primus International
Pacific, Washington
06.2015 - 08.2016
- Troubleshot mechanical issues and facilitated timely repairs on machinery.
- Adapted quickly to changing conditions within a fast-paced production environment.
- Performed routine maintenance on CNC equipment to ensure operational efficiency.
Education
Associate of Science -
Whatcom Community College
01-2025
Skills
- Problem solving
- Conflict resolution
- Individualized learning
- Effective communication
- Customer service
- Security protocols
- Incident reporting
- Continuous improvement mindset
Timeline
Math Tutor
Voulenteer
05.2025 - 07.2025
Security Officer
Pacific Security
07.2019 - 02.2025
Customer Support Specialist
Home Depot
07.2018 - 03.2019
CNC Maintenance Technician
Primus International
06.2015 - 08.2016
Associate of Science -
Whatcom Community College
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