Evaluated and revised lesson plans and course content to achieve student-centered learning.
Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Tested and evaluated students on materials presented in workshops and classes.
Optimized day-to-day instruction to align educational strategies with industry best practices.
Oversaw curriculum development and implementation in alignment with best practices.
Senior Operations Supervisor
US Army
United States, WA
07.2019 - 04.2021
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Reduced operational risks while organizing data to forecast performance trends.
Senior Intelligence Officer
US Army
United States, WA
05.2017 - 07.2019
Advised senior military members and commanders based on intelligence findings.
Performed interviews and interrogations of suspected terrorists and prisoners.
Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
Instructor of Leadership
US Army
United States, WA
01.2015 - 04.2019
Helped clients set and achieve health and wellness goals.
Advised students on selecting and developing effective study habits for self-enrichment topics.
Implemented research-based curriculum and instructional strategies for self-enrichment topics.
Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
Analyst of Operations
US Army
United States, WA
02.1999 - 07.2019
Designed plans to improve operations and suggested changes to systems for overall organization.
Created and managed operational databases to store and track data and maintain accurate information.
Analyzed trend data to forecast operational needs and plan next course of action.
Scanned system for frequent technical issues, employing troubleshooting techniques for resolution.
Liaison Officer
US Army
United States, WA
10.2013 - 10.2014
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Devised and implemented processes and procedures to streamline operations.
Conducted regular reviews of operations and identified areas for improvement.
Developed effective improvement plans in alignment with goals and specifications.
Observer Controller Trainer
US Army
United States, WA
08.2009 - 12.2013
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Conducted regular reviews of operations and identified areas for improvement.
Supported creation of detailed, technical financial models to value potential acquisition targets.
Education
Bachelor of Arts - Organizational Leadership
UMass
Boston, MA
12.2022
Master of Science - Human Resources
UMass
Boston, MA
05.2024
Summary
Knowledgeable Human Resources making complex concepts easier to understand while challenging students to think critically. Monitored student progress and adjusted instruction as needed. Familiar with different assessments and pedagogical methods to help gauge understanding and learning.
Finance Department Summer Internships at General Dynamics Land Systems CanadaFinance Department Summer Internships at General Dynamics Land Systems Canada