Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
17
17
years of professional experience
Work History
BCO/Agent- Business Capacity Operator
Landstar Transportation Inc
02.2021 - Current
Work with customers to find the best solutions for their transportation challenges
Maintained comprehensive product and service knowledge for accurate, informative customer advice.
Provides back-office support, experience, access to capacity.
Coordinate the transportation plan and secure capacity through the connections of the Landstar network of 108,000+ capacity providers and communicate with customers every step of the way.
Handled and promptly resolved customer complaints to maintain professional relationships.
Followed up on customers' inquiries to assess satisfaction with provided solutions.
Established strong customer relationships, building recommendations and loyalty.
Senior Pastor/Leader
BridgePointe Baptist Church
03.2010 - Current
Provide counsel and direction for individuals dealing with a variety of issues, including marriage and family counseling, substance abuse, addictions, and mental health
Mentors and train associate Pastors to become Senior Pastors
Provide administrative leadership in all aspects of church operations
Oversee all ministry areas to ensure effective functioning
Direct the planning and facilitating of all elements necessary for maintaining quality worship
Lead the church members to "Love God and Others" in all areas of life
Perform or oversee wedding ceremonies, funerals, and baby dedications
Successfully spearhead Capitol Funds Campaign to purchase land and build a new campus
Direct all financial, budgeting, monitor and approve expenditures, operating, purchasing, human resource, and administrative functions
Ensured timely execution of financial reporting, operating forecast, cash flow planning, and new project planning/implementation
Serve in the capacity of Chief Executive Officer of the faith-based organization.
Collaborated with church leadership to plan master calendar of events.
Provided crisis response and counseling to church members.
Business Education Teacher
Magee High School
08.2020 - 08.2021
Exposed students to economic reasoning skills to build perspective and critical thinking skills.
Adapted teaching strategies to remain inclusive to multiple learning styles.
Evaluated student assignments and projects with corrective comments to guide reasoning skills.
Planned lessons to reflect group and individual student needs utilizing creative instruction to teach individual roles of citizenship.
Facilitated learning with aids, technology and equipment to stimulate higher-level thinking.
Implemented problem- and project-based learning initiative to cover history, government, economics and civics.
Served on academic or administrative committees related to institutional policies, departmental matters and academic issues.
Attended department initiatives for professional growth to meet career benchmarks.
Enhanced academic programs with innovative methodologies and collaboration.
Executive Pastor/Leader
West Point Baptist Church
06.2006 - 12.2009
Collaborated with senior pastor in administration of mega church activities and systems with responsibility for diverse multiple ministries, lay-leadership development; trained and led teams for a variety of local and foreign mission projects
I have large community church (1200+ member) experience
Provided overall leadership and direction to the church staff, leading all functional areas in the accomplishment of the church's mission
This included developing and implementing outreach plans, pastoral care ministry, group life events, student, and children ministry as well as strategic planning, finance, administration, human resources, and operations.
Provided spiritual care through visitation, counseling, and prayer.
Provided spiritual and administrative leadership to church and managed daily operations.
Oversaw administration and management of all areas of ministry.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Excellent communication skills, both verbal and written.
Education
Teacher Certification - Alternate Route
Jackson State University
Jackson, MS
01.2020
Master of Science - Business Leadership
Belhaven University
Jackson, MS
01.2008
Bachelor of Science - Psychology of Religion
William Carey University
Hattiesburg, MS
01.2006
Diploma - General Studies
Magee High School
Magee, MS
01.1989
Skills
Business teaching experience at the high school level
Superior grasp on business management and research practices and principles
Strong expertise in a variety of instructional strategies
Outstanding ability in demonstrating decision-making and problem-solving
High skills in professional image creation and presentation