John Rhodes
Tumbling Shoals,AR
Summary
Dynamic and results-driven professional with experience at Jitterbug Coffee House, excelling in customer service and inventory management. Proven ability to enhance workflow efficiency and build strong relationships with clients. Skilled in equipment operation and committed to maintaining health and safety compliance, ensuring high-quality service delivery in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Coffee Barista
Scott Jones
10.2023 - Current
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety regulations.
- Assisted in training new baristas on equipment operation and customer service standards.
- Handled cash transactions accurately, providing excellent customer service during peak hours.
- Developed strong relationships with regular customers, enhancing overall customer satisfaction and loyalty.
- Implemented efficient workflow processes that improved beverage preparation speed during busy shifts.
- Monitored inventory levels, notifying management of stock shortages to facilitate timely restocking.
- Collaborated with team members to create a positive atmosphere, fostering teamwork and communication skills.
- Cleaned counters, machines, utensils, and seating areas daily.
- Accelerated order completion times by efficiently multitasking between brewing, steaming, pouring, and serving various drinks simultaneously.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
HVAC Assistant
Odell Altom
04.2023 - 09.2023
- Assisted technicians in installing and repairing HVAC systems, ensuring compliance with safety standards.
- Conducted routine maintenance checks on equipment, identifying issues and recommending solutions.
- Engaged in customer interactions to provide information about system maintenance and energy-saving tips.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Collaborated with team members to troubleshoot system malfunctions, enhancing overall efficiency of services.
Plumbing Apprentice
Danial Graham
04.2022 - 09.2022
- Assisted in installation and repair of plumbing systems under supervision.
- Conducted routine maintenance checks to ensure system efficiency and compliance.
- Collaborated with senior plumbers to diagnose issues and implement solutions.
- Operated plumbing tools and equipment safely and effectively on job sites.
- Contributed to team discussions on improving workflow and reducing downtime during projects.
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Safely handled tools and equipment in large-scale projects.
- Enhanced team productivity by maintaining a clean and organized work environment for plumbing tasks.
Education
Associate of Arts - Liberal Arts And Sciences
Arkansas State University-Beebe
Heber Springs, AR05-2027
Skills
- Customer service
- Inventory management
- Health and safety compliance
- Workflow efficiency
- Equipment operation
- Multitasking capabilities
- Time management
- Problem-solving skills
- Communication skills
- Relationship building
- Quality control standards
- Workplace safety
Timeline
Coffee Barista
Scott Jones
10.2023 - Current
HVAC Assistant
Odell Altom
04.2023 - 09.2023
Plumbing Apprentice
Danial Graham
04.2022 - 09.2022
Associate of Arts - Liberal Arts And Sciences
Arkansas State University-Beebe