Experienced Bilingual Bartender with over 10 years in hospitality. Delivers exceptional customer service and crafts high-quality cocktails while fostering strong guest relationships. Thrives in fast-paced, high-volume settings and possesses comprehensive knowledge of food and beverage service.
Overview
15
15
years of professional experience
Work History
Head Bartender
Bakan Wynwood, Koko By Bakan, Jacinta De Mexico
Miami, Florida
05.2022 - 08.2026
Created signature cocktails using fresh ingredients and traditional techniques to elevate guest experience.
Delivered exceptional customer service to enhance guest experiences.
Trained new bartenders on drink preparation and customer service standards.
Oversaw bar inventory and restocked supplies to guarantee consistent availability.
Maintained cleanliness and organization of the bar area at all times.
Resolved customer complaints and disputes to maintain high satisfaction levels.
Handled cash transactions and processed payments efficiently.
Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
Bartender
Upper Deck Bar & Grill
Hallandale, Florida
06.2019 - 04.2022
Provided fast, efficient bartending service in a high-energy sports bar
environment
• Managed high-volume drink production while maintaining accuracy and speed
• Handled cash, POS transactions, and nightly bar reconciliation
• Provided exceptional customer service during peak events and game days, fostering repeat business
• Ensured compliance with alcohol service laws and safety standards, minimizing risk while serving patrons
Prepared and served a variety of cocktails and beverages to patrons.
Managed bar inventory, ensuring stock levels met demand.
Maintained cleanliness and organization of bar area during shifts.
Bartender
Tap 42 Craft Kitchen & Bar
Midtown Miami, Fl
10.2017 - 11.2019
Crafted cocktails, beer, and wine while maintaining quality and consistency.
Delivered friendly, professional customer service to enhance guest experience.
Demonstrated thorough understanding of food and drink offerings to assist customers.
Maintained clean, organized, and fully stocked bar to support efficient operations.
Worked well in a fast-paced environment and handled multiple guests at once.
Worked closely with servers, kitchen staff, and management as a team.
Addressed guest requests and concerns promptly to ensure satisfaction.
Assisted with opening, closing, stocking, and overall bar duties.
Bartender
TGI Fridays
North Miami, Florida
02.2012 - 09.2017
Demonstrated bartending skills in a fast-paced corporate environment in high-volume corporate environment
• Prepared and served drink recipes consistently according to brand standards while adhering to brand standards
• Developed multitasking, speed, and guest engagement skills
• Ensured cleanliness, organization, and operational efficiency behind bar
• Assisted team members to foster a collaborative work environment and ensured positive guest experiences
Mixed cocktails and beverages following established recipes and customer preferences.
Provided excellent customer service in a fast-paced bar environment.
Maintained cleanliness and organization of bar area and equipment.