John Rice

Oversee and manage the ordering process to ensure timely and accurate procurement of materials and supplies.

• Monitor inventory levels, coordinate stock replenishment, and maintain supplier relationships to optimize order efficiency.

• Prepare and submit daily, weekly, and monthly office reports, including sales data, order status, and inventory levels.

• Track and analyze order trends to forecast future needs and avoid supply chain disruptions.

• Ensure all orders are processed and documented accurately in compliance with company standards.

• Train and supervise staff in proper ordering protocols, ensuring adherence to policies and procedures.

• Lead and supervise a team of employees, ensuring high performance, collaboration, and adherence to company goals and policies.

• Track and analyze sales data to monitor team performance, identify trends, and ensure sales targets and KPIs are met or exceeded.

• Implement strategies to improve sales processes, drive team motivation, and maximize productivity.

• Foster a positive and productive work environment by promoting teamwork, open communication, and problem-solving.

• Consistently met or exceeded performance targets

for a range of services, including Motor Club membership, and Smart Home Security.

• Gained proficiency in all customer service responsibilities, including handling inquiries, resolving issues, and providing product information.

• Learned and consistently applied opening and closing procedures, ensuring smooth daily operations and customer satisfaction.

• Managed cash handling, processed transactions, and balanced cash drawers with accuracy.

• Took on additional responsibilities, such as training new team members and assisting with team workflow during peak hours.

• Assessed risk factors and developed tailored P&C insurance solutions to meet clients’ needs, from homeowners to business owners.

• Sold and serviced Commercial Insurance policies, including General Liability, Property, Workers’ Compensation, and Commercial Auto coverage.

• Collaborated with underwriters to evaluate risk profiles, determine coverage limits, and secure competitive premiums for clients.

• Conducted thorough needs analysis for businesses to recommend appropriate coverage options and protect against potential risks.

• Assisted clients in selecting appropriate auto and home insurance policies based on their individual needs, ensuring optimal coverage and cost-effectiveness.

• Built and maintained strong relationships with clients, addressing inquiries, resolving concerns, and ensuring high levels of satisfaction.

• Met and exceeded sales goals by recommending additional coverage options, such as bundling auto and home insurance for discounts.

• Stayed current on industry trends, product offerings, and state regulations to provide the most relevant information and advice to clients.

• Managed day-to-day operations of short-term rental properties, ensuring exceptional guest experiences from booking to check-out.

• Conducted regular property inspections and managed maintenance and cleaning schedules to ensure properties were in top condition.

• Developed and maintained relationships with contractors, cleaners, and service providers to ensure timely and quality service.

• Ensured compliance with local laws, regulations, and Airbnb policies to avoid penalties and maintain a trusted status on the platform.

• Processed transactions accurately, handling cash, credit, and debit card payments while maintaining a balanced cash drawer.

• Stocked shelves, organized inventory, and monitored product levels, ensuring popular items were well-stocked and displays were tidy.

• Assisted in product ordering and inventory management, helping to identify trends and demand for restocking.

• Handled customer inquiries and resolved issues or complaints, ensuring a positive experience for all shoppers.

• Greeted and seated guests promptly, ensuring a welcoming atmosphere and smooth flow of restaurant operations.

• Provided exceptional customer service, addressing customer needs, resolving complaints, and ensuring a positive dining experience.

• Managed cash register, processed payments, and balanced cash drawer at the end of shifts.

• Worked collaboratively with kitchen staff and other team members to meet customer expectations and ensure timely service.

• Conducted regular inspections and maintenance of fire extinguishers, ensuring compliance with safety standards and regulations.

• Managed and scheduled service appointments for clients, ensuring timely and accurate servicing of fire safety equipment.

• Ensured all fire safety equipment was properly tagged, labeled, and logged for quick identification and compliance audits.