Summary
Overview
Work History
Education
Skills
Timeline
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John De La Cruz

Miramar,FL

Summary

Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.

Overview

11
11
years of professional experience

Work History

Field Service Technician

Xylem Water Solutions
08.2023 - 05.2025
  • Installing, maintaining, troubleshooting Deionizing water systems for Laboratories/Major Hospitals. Diagnose mechanical and electrical issues. Perform mechanical and electrical maintenance.

Field Technician

Griffin Dewatering
09.2022 - 02.2023
  • Pre-construction, Construction Dewatering, Groundwater Treatment, Operations & Maintenance. Removing groundwater and Surface water with various drilling techniques using wellpoints and deep wellpoints. Use of hand/power tools and various electric pumps/Diesel pumps.

Lead Ramp Agent (Ramp Clerk)

Swissport Cargo Services
03.2022 - 07.2022
  • To provide necessary and required ground support services as contracted by the customer to include but not limited to loading and unloading baggage and cargo, marshaling, water and lavatory servicing.
  • Towing of necessary aircrafts into runway.

Ramp Agent (Ramp Clerk)

Ultra Aviation Services
01.2018 - 06.2019
  • Baggage Handling.Responsible for multiple aircraft baggage loading/unloading daily. Towing Aircrafts types : 737,767,A320 Boeing aircrafts. LEAD as a Ramp Clerk Professionally. Water Servicing Aircrafts. Laboratory Service. WingWalking. Interior cleaning of All Aircrafts. Working ancillary items ; Ground Power , Cooling unit , Air Start , Passenger stairs.

Warehouse Inventory

Pink Printing
01.2014 - 09.2017
  • Stocking merchandise.
  • Control and Manage inventory.
  • Maintaining the organization and cleaning of the warehouse.
  • Receiving and processing incoming stock/product, preparing and completing orders for delivery.
  • Process requests for supplies, prepares merchandise for delivery,
  • Experience mailing via U.S postal Service.

Education

Some College (No Degree) - Aviation Administration Major, Aerospace Engineering

Broward College South
Davie, FL

Everglades High School
Miramar, FL
06.2016

Some College (No Degree) -

Sheffield School of Aeronautics
Lauderhill, FL

Skills

  • Adept in the use of power tools, hand tools, test equipment, heavy equipment operator
  • Extensive knowledge in various industries including Aviation Transportation, Construction, Medical , Retail
  • Skilled in installing, repairing, and maintaining plumbing
  • Fluent at speaking and writing in both English and Spanish Languages
  • Microsoft Word, Excel, PowerPoint, Outlook, Internet Proficient
  • Multi-Tasking, attentive to detail, diligent, team player, great organizational skills, proficient in leading a group
  • Extremely adaptive to different work environments
  • Very proficient working in very fast paced environments
  • Ability to work with multiple individuals taking full Lead and responsibility
  • Ability to assess and interpret difficult scenarios in a timely manner
  • Ability to use a variety of Power Tools
  • Operate heavy hydraulic equipment

Timeline

Field Service Technician

Xylem Water Solutions
08.2023 - 05.2025

Field Technician

Griffin Dewatering
09.2022 - 02.2023

Lead Ramp Agent (Ramp Clerk)

Swissport Cargo Services
03.2022 - 07.2022

Ramp Agent (Ramp Clerk)

Ultra Aviation Services
01.2018 - 06.2019

Warehouse Inventory

Pink Printing
01.2014 - 09.2017

Some College (No Degree) -

Sheffield School of Aeronautics

Some College (No Degree) - Aviation Administration Major, Aerospace Engineering

Broward College South

Everglades High School

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John De La Cruz