Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Richardson

Royse City,tx

Summary

Dynamic and reliable driver with a clean record and extensive experience at Richardson Enterprises. Proven expertise in time management and route optimization, ensuring timely deliveries while maintaining safety standards. Adept at providing exceptional customer service and problem-solving, contributing to high levels of client satisfaction and operational efficiency.

Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.

Overview

40
40
years of professional experience

Work History

Driver

Uber/lyft
03.2023 - Current
  • Ensured timely and safe transportation of passengers to various destinations.
  • Provided excellent customer service, addressing inquiries and resolving issues efficiently.
  • Navigated routes using GPS technology, optimizing travel times and fuel efficiency.
  • Maintained vehicle cleanliness and functionality through regular inspections and upkeep.

Owner/Operator Truck Driver

Smgr Transport
10.2021 - 02.2023
  • Operated long-haul trucks to transport freight, ensuring timely delivery and compliance with safety regulations.
  • Conducted pre-trip inspections to verify vehicle safety and readiness for long-distance travel.
  • Maintained accurate logs of hours driven, rest periods, and cargo details to ensure regulatory compliance.
  • Coordinated routes to optimize fuel efficiency and minimize transportation costs while meeting customer deadlines.

Driver

Richardson Enterprises
08.2017 - 10.2021
  • Operated commercial vehicles over long distances, ensuring timely deliveries while adhering to safety regulations.
  • Conducted pre-trip inspections to confirm vehicle safety and compliance with DOT regulations.
  • Navigated routes efficiently, minimizing delays through real-time traffic analysis and GPS technology.
  • Maintained accurate logs of driving hours, mileage, and fuel consumption in compliance with federal guidelines.
  • Managed freight loading and unloading processes to maximize space utilization and maintain cargo integrity.
  • Implemented best practices for vehicle maintenance, reducing downtime and extending fleet lifespan through proactive care.
  • Collaborated with dispatchers to resolve logistical issues promptly, improving overall service delivery efficiency.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
  • Strengthened relationships with clients by providing exceptional service and timely communication.

Certified Pest Control Technician

Carter Pest Control
01.2013 - 08.2017
  • Conducted thorough inspections to identify pest issues and recommend effective treatment solutions.
  • Applied pesticides safely and efficiently, adhering to all regulatory guidelines and safety protocols.
  • Trained junior technicians on pest identification techniques and safe application methods.
  • Developed customized pest management plans based on client needs and environmental considerations.

Owner Operator

Buds Towing
03.1999 - 12.2012
  • Developed and implemented operational strategies to enhance service efficiency.
  • Managed daily operations, ensuring compliance with industry standards and regulations.
  • Trained and mentored staff, fostering a collaborative work environment.
  • Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
  • Conducted regular assessments of service quality, identifying areas for improvement.
  • Oversaw financial management, including budgeting, forecasting, and expense control measures.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.

Courier Contractor

Contracted
04.1996 - 02.1999
  • Managed delivery schedules to ensure timely completion of pickups and drop-offs.
  • Coordinated efficient routing for optimal fuel consumption and delivery speed.
  • Trained new contractors on safety protocols and operational procedures.
  • Monitored vehicle maintenance to prevent breakdowns and ensure reliability.
  • Implemented process improvements that enhanced overall delivery efficiency.
  • Developed strong relationships with clients, ensuring high satisfaction levels through excellent service.
  • Analyzed delivery patterns to identify opportunities for cost reduction and performance enhancement.
  • Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
  • Enhanced delivery efficiency by optimizing routes and time management strategies.

Assistant Manager

Oil Well
09.1990 - 01.1995
  • Led team in implementing process improvements, enhancing operational efficiency and service quality.
  • Mentored junior staff, fostering professional development and knowledge sharing within the team.
  • Developed training materials to streamline onboarding of new employees and ensure consistency in service delivery.
  • Analyzed customer feedback to identify trends, driving strategic initiatives for enhanced customer satisfaction.
  • Managed inventory systems, ensuring accuracy and timely replenishment of stock levels to meet demand.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Dispatch Assistant/customer Service

Sears Service Center
01.1985 - 06.1989
  • Liaised frequently with customers via phone or email to provide updates on order status or address any concerns they may have had.
  • Collaborated with other departments to improve overall logistics performance, streamlining processes across the organization.
  • Maintained accurate records of dispatch activities, ensuring timely delivery of goods and services.
  • Assisted in reducing response times for urgent requests through prioritizing tasks and coordinating resources effectively.
  • Managed the scheduling of drivers and vehicles to optimize resource allocation and reduce operational costs.
  • Supported dispatch team in resolving issues promptly, minimizing delays and disruptions in service delivery.
  • Processed customer orders efficiently using company-specific software systems, ensuring all necessary information was captured accurately.
  • Enhanced dispatch efficiency by streamlining communication processes between departments.
  • Contributed to improved route planning by analyzing data trends and making recommendations for adjustments as needed.
  • Increased customer satisfaction by providing clear and concise information on deliveries and expected arrival times.
  • Provided exceptional customer service to clients by addressing inquiries or concerns promptly and professionally.

Education

High School Diploma -

S Garland High
Garland, TX
05-1986

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Punctuality
  • Flexible schedule
  • Passenger transportation
  • Schedule management
  • Basic vehicle repairs
  • DOT compliance
  • Route determination
  • Equipment monitoring
  • Materials transport
  • Passenger assistance
  • CDL license
  • Order picking and processing

Timeline

Driver

Uber/lyft
03.2023 - Current

Owner/Operator Truck Driver

Smgr Transport
10.2021 - 02.2023

Driver

Richardson Enterprises
08.2017 - 10.2021

Certified Pest Control Technician

Carter Pest Control
01.2013 - 08.2017

Owner Operator

Buds Towing
03.1999 - 12.2012

Courier Contractor

Contracted
04.1996 - 02.1999

Assistant Manager

Oil Well
09.1990 - 01.1995

Dispatch Assistant/customer Service

Sears Service Center
01.1985 - 06.1989

High School Diploma -

S Garland High

Similar Profiles

CREATE PROFILE