John Rider
Carolina Shores,NC
Summary
Dynamic Heating and Air Conditioning Service Technician with proven expertise at Rider Services LLC in optimizing HVAC systems and enhancing client comfort. Skilled in ductwork installation and electrical troubleshooting, I excel in delivering exceptional customer service while increasing revenue through upselling. Committed to maintaining high standards of cleanliness and professionalism.
Overview
4
4
years of professional experience
Work History
Heating and Air Conditioning Service Technician
Rider Services Llc
Shallotte, NC
03.2024 - 02.2025
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Repaired and replaced heating and air conditioning systems for commercial customers in restaurant industry.
- Collaborated with team members on large-scale projects, ensuring timely completion and high-quality results.
- Streamlined workflow processes by maintaining accurate records of work performed, parts used, and time spent on each job site.
- Increased revenue by upselling additional services and products to clients based on their specific needs and goals.
- Provided exceptional customer service through clear communication, detailed explanations of services, and addressing any concerns or questions.
- Optimized client comfort levels by properly sizing heating and cooling systems based on individual needs and preferences.
- Maintained a clean work environment during all service calls, demonstrating professionalism and respect for clients'' homes or businesses.
Busser
Parsons Table
Little River, SC
05.2023 - 07.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Busser
Chianti South
Little River, SC
07.2021 - 04.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
Education
High School Diploma - General Studies
Shallotte
Shallotte, NC06.2025
Skills
- Ductwork installation
- Heating and ventilation repairs
- Electrical troubleshooting
- EPA regulations
Timeline
Heating and Air Conditioning Service Technician
Rider Services Llc
03.2024 - 02.2025
Busser
Parsons Table
05.2023 - 07.2024
Busser
Chianti South
07.2021 - 04.2023
High School Diploma - General Studies
Shallotte