John Rieselman
Georgetown,KY
Summary
Police Officer for nine years with the Lexington Police Department. Served the community to the highest standard utilizing our core values: Efficiency, Customer Service, Community Partnerships, Employee Satisfaction, Leadership. Took advantage of top tier training opportunities to better myself at responding to calls for service, assisting citizens, arrest/cite for criminal offenses, and overall as a person, father, and spouse.
Prior to law enforcement, I spent over a year in a leadership role at Sam's Club, leading the safety team as well as leading a team of several employees to provide excellent customer service and employee satisfaction. Started as a sales associate for two years and worked hard to get into the leadership role to utilize my skills to better the company.
Overview
12
12
years of professional experience
Work History
Police Officer
Lexington Police Department
10.2015 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Technology Team Lead
Sam's Club
08.2014 - 09.2015
- Fostered strong relationship between technology team members and managers to align efforts.
- Stayed up to date with current and upcoming technologies to assist and better educate my team members and customers.
- Followed proper store policies and guidelines in order to serve customers efficiently.
Member Services Team Lead
Sam's Club
05.2014 - 08.2014
- Participate in hiring, scheduling, training, coaching, and evaluating associates
- Provide member service by identifying their needs, assisting with purchases, and resolving issues and concerns
- Ensure co-workers are following proper safety guidelines
- Responsible for reporting any of the club’s safety hazards to the Asset Protection Manager
- Assign duties and goals to subordinates
Sales Associate
Sam's Club
07.2012 - 05.2014
- Assisted walk-in members by providing quality customer service
- Specialized in electronic sales
- Ensured products were fully stocked and prepared for next business day
Education
Bachelor of Science - Criminal Justice
Northern Kentucky University
Newport, KY12.2014
Skills
- Report Writing
- Integrity and Honesty
- Patience and Empathy
- Criminal Investigations
- Community Engagement
- Emergency Management
- Crisis intervention and deescalation
- Criminal Law
Timeline
Police Officer
Lexington Police Department
10.2015 - Current
Technology Team Lead
Sam's Club
08.2014 - 09.2015
Member Services Team Lead
Sam's Club
05.2014 - 08.2014
Sales Associate
Sam's Club
07.2012 - 05.2014
Bachelor of Science - Criminal Justice
Northern Kentucky University
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