Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

John Rilles

Waipahu,HI

Summary

Motivated professional with successful experience in customer service and sales. Experienced in managing inventory, merchandising, and ensuring high standards of customer service. Excels in developing product knowledge and understanding customer needs to ensure excellent customer experience. Results-driven worker with experience providing exceptional customer service in fast-paced retail environments. Proven track record of increasing sales, managing customer relations, and overseeing store operations. Highly organized and with excellent communication and problem-solving skills. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.

Overview

12
12
years of professional experience

Work History

Safety Manager

Hawaii Unified
03.2024 - 08.2024
  • Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
  • Conducted thorough accident investigations to identify root causes and prevent future occurrences.
  • Developed and implemented safety programs.
  • Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
  • Implemented corrective actions following incidents to minimize risks and improve overall safety performance.

Retail Merchandiser

Target
06.2019 - 04.2024
  • Organized store displays to maximize visibility of merchandise
  • Used scanning device to determine placement, track inventory and determine replenishment needs
  • Provided customers with knowledgeable advice about products available in store.

Retail Sales Associate

Levi's
06.2021 - 04.2024
  • Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude
  • Greeted customers and engaged in conversation to assess needs
  • Developed strong interpersonal skills to effectively communicate with customers and coworkers
  • Maintained cleanliness of work areas throughout shift according to company standards
  • Demonstrated excellent organizational skills while stocking shelves and arranging displays
  • Performed daily opening and closing procedures such as counting money in the cash drawer and setting up the store for business.

Warehouse Worker

Tommy Hilfiger
05.2016 - 06.2019
  • Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping
  • Operated manual pallet jack to move products throughout warehouse
  • Sorted and placed materials or items on racks and shelves according to organizational standards
  • Organized warehouse space by rearranging items, storing materials, and marking locations
  • Assembled and disassembled pallets of merchandise for storage.

Swim Instructor

Leahi Swim School
02.2013 - 06.2016
  • Provided swimming instruction to students of various ages and ability levels
  • Communicated with parents and guardians about student progress and challenges
  • Adapted teaching methods to meet the needs of each student
  • Utilized effective communication techniques with both adults and children regarding swim instruction
  • Recognized and reacted calmly and effectively in hazardous and dangerous situations.

Education

High School Diploma -

Kapolei High School
Kapolei, HI
05.2014

Skills

  • Customer Service
  • Loss Prevention
  • Order Processing
  • Display Setup
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management

References

References available upon request.

Timeline

Safety Manager

Hawaii Unified
03.2024 - 08.2024

Retail Sales Associate

Levi's
06.2021 - 04.2024

Retail Merchandiser

Target
06.2019 - 04.2024

Warehouse Worker

Tommy Hilfiger
05.2016 - 06.2019

Swim Instructor

Leahi Swim School
02.2013 - 06.2016

High School Diploma -

Kapolei High School
John Rilles