John Rinkavage
Deltona
Summary
Motivated and detail-oriented professional with hands-on experience in restoration and technical service roles. Skilled in property damage assessment, estimate preparation, and thorough documentation. Familiar with Xactimate software and adept at delivering quality results in high-pressure environments. Strong problem-solving abilities, time management skills, and a dedication to excellent customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Technician
Charter Communications
01.2022 - 07.2024
- Conducted on-site installations, repairs, and maintenance for cable and internet services.
- Diagnosed and resolved technical issues to ensure minimal downtime and high customer satisfaction.
- Provided customers with guidance on troubleshooting and service features, fostering engagement and trust.
- Maintained accurate documentation of service activities, adhering to company protocols.
Restoration Technician
SERVPRO
08.2019 - 01.2022
- Conducted property assessments for water, fire, and mold damage, developing remediation plans in line with industry standards.
- Used Xactimate software to assist with preparing damage estimates, ensuring accuracy and alignment with project goals.
- Operated specialized equipment to facilitate efficient restoration processes, including dehumidifiers and air movers.
- Maintained comprehensive records of work performed and materials used to support project documentation and compliance.
- Communicated regularly with clients, providing updates and ensuring satisfaction with restoration efforts.
Education
High school diploma -
Pine Ridge High School
Deltona, FL06.2012
Skills
- Familiarity with Xactimate Software
- Property Damage Assessment & Estimation
- Documentation & Reporting
- Technical Troubleshooting
- Time Management
- Customer Relations
Certification
0620 - Insurance Adjuster - All Lines
Timeline
Field Technician
Charter Communications
01.2022 - 07.2024
Restoration Technician
SERVPRO
08.2019 - 01.2022
0620 - Insurance Adjuster - All Lines
High school diploma -
Pine Ridge High School
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