John R. Johnson
Pasadena,MD
Overview
24
24
years of professional experience
Work History
Chief of Procurement
National Institutes of Health
Baltimore, MD
04.2010 - Current
- Company Overview: National Institute on Drug Abuse, Intramural Research Program (NIH/NIDA/IRP)
- Procurement Chief for the NIH/NIDA/IRP and authorized to purchase goods and services up to the $25,000 threshold limit using the Government Purchase Card
- Authorized to use other purchasing mechanisms to purchase on the open market and federal supply schedule
- Execute daily assignments using guidelines defined under FAR PART 13 Simplified Acquisitions Procedures
- Posted requirements in excess of $25,000 on the open market were/are publicized in FEDBIZOPPS in accordance with FAR PART 5 Subpart 5.101
- Post orders over $15,000 but not exceeding $25,000 in a public place or bid board for a total of 15 days injunction with FAR PART 5 Subpart 5.101
- Responsible for orders up to the delegated office authority limit of $100,000 open market and $500,000 on contract such as GSA, NITAAC, GWAC, etc
- Price/cost analysis is utilized for all contracts, soliciting vendors for quotations, comparing with previous or similar acquisitions, and determining best value for the government
- Monitors performance and compliance with terms and conditions with purchase orders
- Independently reviewed and serve as a supervisor for two purchasing agents and a program specialist for purchase orders/BPA/ IDIQ’s
- I review purchase orders for statutory and regulatory compliance for all FAR and HHS requirements and policies, negotiate delivery orders, orders against basic ordering agreements within the simplified acquisition warrant
- Reviewed pre-award and post award functions, solicitations and Statement of Work (SOW)
- Train and orient new staff with NIDA/IRP procedures
- Provides advice to management on processes and methods to address the needs of the NIDA/IRP for new purchasing agents and program specialists for the procurement section, including advice on recruitment and staffing rules, policies and procedures
- This includes working with the Administrative Officers in developing and/or approving all requirements for personnel actions such as: position descriptions, job analyses, FSLA questionnaires and pre-recruitment worksheets, ensuring that all documentation are appropriate for positions within the procurement group
- Contribute to overseeing the development of plans, reviewing several actions relating to the hiring of new staff within the procurement area
- Contribute to identifying the IRP needs for new procurement staff while forecasting future staffing needs
- Coordinate with senior and administrative Officers to identify and training and development of new staff within the procurement section
- Conduct organizational studies along with senior staff and administrative officers to identify procurement staffing needs and provide solutions to management
- Ensure acquisition plans for simplified acquisitions and actions over the simplified acquisition threshold for large contracts are appropriated prepared
- Develop acquisition templates for plans below and above the simplified acquisition threshold of $250,000
- Coordinate with the program and contracting office to ensure the acquisition plan is accurate and meets all FAR standards
- Authorized to serve as Contracting Officer Technical Representative (COTR) Level II
- Serve as a backup COTR on a complex multi-million-dollar contract for administrative services
- Liaison for contractor personnel and provide guidance on matters of policy and procedures at NIDA/IRP
- Proactively assist with contractor new hire memos and personnel issues
- Assist in monitoring post-award contractor performance, payment processing (CSAR), contract changes and modifications, acquisition planning, solicitation, source selection, award, and training
- Invoice specialist for the NIDA/IRP
- Working with vendors and end-users to resolve product or service invoice problems by clarifying complaints, analyzing the cause of problems, selecting and explaining the best solution to resolve the problem and expediting corrections or adjustments and follow up to ensure resolution
- Extensive and proven record in reducing and resolving unpaid invoice issues by running Nvision reports to collect and reconcile invoice conflicting issues and/or data
- Ensure all orders over the micro-purchase threshold using other ordering means such as Blanket Purchase Agreement, Task Order Delivery Orders, and Standing Orders are entered, verified and processed in the Departmental Contracts Information System (DCIS) for reporting requirements
- Reviews, reconciles and pre-approves monthly credit card statements, ensuring all required documents are attached for auditing purposes
- Documentation includes copy of requisition requests, receiving acknowledgement that item or Items have been received and accepted and invoiced for payment
- Prepares purchase orders in NIH Business System (NBS) and forwards to Contracting Officer for further processing, making sure all required documents such statement of works, justifications, quotes, payment provision terms, drug free act addendums and all other required documents are attached, if applicable, for faster processing and awarding
- Attend quarterly Simplified Acquisition Meeting on behalf of NIDA/IRP
- Established the NIDA/ IRP Internal gift card policy by strategic research and planning of various NID/IRP incentive programs
- Obtain HHS Simplified Acquisition SAC B Certification; CON 237, 100 and 111, Advanced Simplified training, Green Purchasing, allows warrant up to 100,000
- Contracting Officer Warrant for purchase card procurements not to exceed $25,000
- Federal Acquisition Certificate for Contracting Officer Technical Representative (COTR Level II)
- FAC-C Level 1 Contracting Officer Certification authority up to maximum amount of $500,000
- For orders against Federal Supply Schedules, GWACs, and other delivery and task order vehicles up to the contract limit (if any), or up to $500,000
- Serve as a backup property custodial officer for the IRP coordinating property inventory and assures that property loan agreements are appropriate and properly documented
- P-Card Coordinator for NIDA/IRP
- Attend and participate in IC Purchase Card Coordinator meetings and disseminating information to cardholders and CAOs
- Reviewing and approving all purchase card actions/requests before submission to the NIH Purchase Card Program for processing (e.g., cardholder or CAO applications, account changes, cancellations, etc.)
- Develop recommendations and proposals for the internal IC purchase card guidelines
- Ensure purchase card limit (single or monthly) requests are justified and supports the IC's needs
- Provide oversight of the IC's cardholders and CAOs through internal reviews and audits of accounts
- Notify cardholders and CAOs as necessary of monthly suspensions due to lack of account reconciliation
- Report instances of purchase card fraud, waste, or abuse to the NIH Purchase Card Program and the Office of the Inspector General (OIG) if necessary
- Providing recommendations to the NIH Purchase Card Program on practices to further strengthen the program
- Respond to data calls from the NIH Purchase Card Program
- Ensure cardholders and CAOs complete their required training
- Develop and conduct internal training sessions, as necessary to all P-Card holders
- Formulate and provide justification for the NIDA/IRP overall budget which involves conflicting program and budgetary requirements during monthly meetings with senior staff at the end of fiscal year
- Evaluate a NIDA/IRP budget to assess the timing of obligations and expenditures in relation to the budget cycle and availability of funds during the end of the fiscal year and how they relate to procurement actions that need to be awarded
- National Institute on Drug Abuse, Intramural Research Program (NIH/NIDA/IRP)
Purchasing Agent
National Institutes of Health
Bethesda, MD
10.2008 - 04.2010
- Company Overview: National Institute of Child Health and Human Development (NICHD)
- Purchasing Agent for the NIH Eunice Kennedy Shriver National Institute of Child Health and Human Development (NICHD)
- Authorized to purchase goods and services under the $3000 micro-purchase threshold limit using the Government Purchase Card
- Authorized to use other purchasing mechanisms to purchase on the open market and federal supply schedule
- Ensure all orders over the micro-purchase threshold using other ordering mechanisms such as Blanket Purchase Agreement, Task Order Delivery Orders, and Standing Orders are entered, verified and processed in the Departmental Contracts Information System (DCIS) for reporting requirements
- Reviews, reconciles and pre-approves monthly credit card statements, ensuring all required documents are attached for auditing purposes
- Documentation includes copy of requisition requests, receiving acknowledgement that item or Items have been received and accepted and invoiced for payment
- Prepares purchase orders in NIH Business System (NBS) and forwards to Contracting Officer for further processing, making sure all required documents such statement of works, justifications, quotes, payment provision terms, drug free act addendums and all other required documents are attached, if applicable, for faster processing and awarding
- Working with vendors and end-users to resolve product or service problems by clarifying complaints, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution
- Expert in reduction and resolution of unpaid invoice issues
- More than 4 years’ successful experience in customer service and support with recognized strengths in billing and invoice, problem-solving and trouble-shooting, planning/implementing proactive procedures and systems to avoid problems prior to complaint
- Ensures correct CAN (Common Account Number) and object class codes are used for proper financial billing
- National Institute of Child Health and Human Development (NICHD)
Sr. Customer Service Representative
Verizon Wireless
Hanover, MD
02.2007 - 10.2008
- Listen, analyze and solve customer inquiries about company’s products and services while handling multiple computer applications
- Served as liaison between management and peers, as point of contact during the absence of management
- Handled escalated calls using deescalated methods to meet the customer’s needs and the company’s objectives
- Helped develop other representatives through peer to peer coaching, shadowing and mentoring
- Top Performer 3rd Quarter for 2007 for exceeding statistical company standards
- Number Three in Home Contact Center for 2007
Customer Service Representative
The Home Depot USA
Pasadena, MD
02.2006 - 01.2007
- Respond to direct request for informational materials; ensure adequate inventory of materials concerning the service
- Operated heavy machinery, including steamroller and backhoe
- Distinguish the complexity of job assignments and receive request
- Reconcile discrepancies and establish direct contact with internal and external customers
- Ensure quality of service, secure and provide services using advanced technological equipment
Traffic Foremen
Reliable Contracting Co.
Millersville, MD
01.2002 - 01.2005
- Manage Traffic
- Supervised and resolved difficult task in a diverse setting
- Increased interpersonal relations between staff and clients
- Assisted in various capabilities including the operation of heavy machinery
Shipping & Handling Receiver
United Postal Services (UPS)
Laurel, MD
01.2001 - 01.2002
- Handled sensitive and confidential U.S
- Shipment packaging data such as customer demographics
- Maintained trailers for delivery, verified distribution of packaging
- Maintained daily count of merchandise
- Reconciled daily returns and exchanges
- Implemented work efficiently ensuring proper handling of transactions
- Allocate all plan related transactions using computerized devices which directly mirror the company systems
Timeline
Chief of Procurement
National Institutes of Health
04.2010 - Current
Purchasing Agent
National Institutes of Health
10.2008 - 04.2010
Sr. Customer Service Representative
Verizon Wireless
02.2007 - 10.2008
Customer Service Representative
The Home Depot USA
02.2006 - 01.2007
Traffic Foremen
Reliable Contracting Co.
01.2002 - 01.2005
Shipping & Handling Receiver
United Postal Services (UPS)
01.2001 - 01.2002
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