John Robbins
Biloxi,MS
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Reputable Technician with several years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.
Overview
15
15
years of professional experience
Work History
Matinence Tech.
Sunkist Country Club
Biloxi, MS
09.2022 - Current
- Maintained equipment and tools for optimal performance and safety standards.
- Assisted in routine maintenance tasks for golf course machinery and clubhouse facilities.
- Collaborated with team members to ensure efficient workflow and timely task completion.
- Operated various power tools and machinery while adhering to safety protocols.
- Trained new staff on proper procedures for equipment handling and safety practices.
- Supported event setups by preparing spaces and ensuring all equipment was functional.
- Documented maintenance activities to track service history and upcoming needs.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Assisted in the development of disaster recovery plans for critical IT infrastructure components.
- Completed scheduled appointments on time to drive quality service.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Communicated with distributors to acquire necessary equipment for projects.
- Operated specialized diagnostic tools used to identify system faults.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Routinely inspected equipment for preventive and emergency maintenance needs.
Handyman
Devildog handyman Services
Ocean Springs, MS
01.2020 - 06.2022
- Performed general maintenance tasks including plumbing, electrical, and carpentry work.
- Inspected and repaired residential and commercial properties for safety compliance.
- Installed fixtures, appliances, and cabinetry to enhance functionality and aesthetics.
- Collaborated with clients to understand project requirements and deliver solutions.
- Managed inventory of tools and materials to ensure availability for projects.
- Scheduled appointments and coordinated service calls for efficient workflow management.
- Provided exceptional customer service by addressing client concerns promptly and professionally.
- Repainted walls, removing old paint, or wallpaper and preparing surfaces for new applications.
- Replaced faulty door handles, hinges and locks.
- Repaired drywall holes using spackle or joint compound.
- Operated hand and power tools to complete repairs.
- Repaired plumbing problems such as leaking pipes, clogged drains and malfunctioning toilets.
- Caulked windowsills, bathtubs, showers and countertops to prevent water damage.
- Installed window treatments, doors, locksets, shelves and other fixtures.
- Installed kitchen appliances such as refrigerators and dishwashers.
- Replaced burned-out light bulbs and performed basic electrical repairs.
- Used professional grade tools and equipment to perform wide range of handyman services.
- Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
- Performed basic carpentry work such as building, assembling, repairing furniture and cabinets.
- Performed preventive maintenance and repairs on buildings and equipment using plumbing and electrical skills to keep properties clean and safe.
Insurance Agent
Liberty National Life Insurance Company
Ocean Springs, MS
01.2019 - 12.2019
- Assisted clients in identifying insurance needs and recommending suitable policies.
- Educated clients on various insurance products and their benefits.
- Managed client relationships through regular follow-ups and support services.
- Collaborated with underwriters to process applications efficiently and accurately.
- Developed customized insurance plans tailored to individual client circumstances.
- Maintained up-to-date knowledge of industry trends and regulatory changes affecting clients.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Responded to customer inquiries and problems to promote great service.
- Provided customers with information regarding plan features, pricing, and availability.
Administrative Officer
Marine Corps
New Orleans, LA
04.2012 - 12.2018
- Managed administrative functions to support operations within the Marine Corps.
- Coordinated communication between departments to ensure efficient workflow.
- Maintained records and files in compliance with Marine Corps regulations.
- Reviewed and processed incoming correspondence for appropriate action.
- Facilitated onboarding processes for new administrative staff members.
- Implemented standard operating procedures for document management systems.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Ensured compliance with all organizational policies and procedures relating to administrative operations.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Performed data entry tasks including entering financial transactions into the company's accounting system.
- Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Directed and oversaw office personnel activities.
- Developed new filing systems to improve accuracy of document retrieval processes.
- Managed calendars to ensure efficient use of time; scheduled appointments as needed.
- Answered phone inquiries, directed calls and took messages.
- Proofread content for typo-free emails and documentation.
- Directed customer inquiries to appropriate department personnel.
Boot Camp Platoon Leader
Marine Corps
Paris Island, SC
01.2012 - 04.2012
- Instructed recruits in military techniques and discipline standards.
- Evaluated physical fitness and combat readiness of trainees.
- Led training exercises to develop teamwork and leadership skills.
- Provided mentorship and guidance to enhance personal development of recruits.
- Coordinated schedules for drills and evaluation assessments.
- Monitored performance and provided constructive feedback to improve skills.
- Trained recruits in basic battle skills such as land navigation, first aid techniques and map reading.
- Instructed and evaluated recruits on military drill movements, marching formations and ceremonies.
- Offered constructive criticism regarding any improvements that could be made regarding current processes or methods used during training sessions.
- Reviewed policies, procedures and regulations related to drill instructor duties to ensure compliance with established standards.
- Disciplined recruits according to established guidelines whenever necessary due to rule infractions or poor performance.
- Supervised daily physical training sessions to ensure compliance with regulations.
Marine Corps Recruit
Marine Corps
Paris Island, SC
06.2011 - 12.2011
- Completed rigorous physical training and developed endurance under challenging conditions.
- Executed tactical drills to prepare for potential combat scenarios and operational readiness.
- Collaborated with peers in teamwork exercises to enhance unit cohesion and communication.
- Participated in weapons training, ensuring proficiency with various firearms and equipment.
- Adhered to safety protocols during training exercises to maintain a secure environment.
- Maintained equipment and gear, ensuring operational readiness for missions and training events.
- Demonstrated leadership by mentoring junior recruits during their initial training phases.
- Ensured compliance with Marine Corps regulations and standards.
- Engaged in problem solving discussions with peers for mission success.
- Conducted physical training exercises to maintain optimal fitness levels.
- Received orders from chain of command and relayed them appropriately.
- Participated in daily inspections to ensure uniformity and cleanliness.
- Organized team building activities to promote camaraderie.
- Assisted in the instruction of basic military knowledge and skills to new recruits.
- Assessed individual performance during unit-level evaluations.
- Maintained accountability of personnel, equipment and supplies.
- Assisted in the planning and execution of deployments for combat operations.
- Conducted maintenance checks on vehicles assigned to the platoon.
- Inspected barracks areas for orderliness and cleanliness.
- Mentored junior Marines on professional development topics.
- Utilized various weapons systems as part of marksmanship training.
- Developed effective communication skills through rigorous verbal drills.
- Performed close order drill movements in formation.
- Accounted for multi-million dollar inventories of equipment and supplies with no losses.
- Operated successfully under wide range of lighting, weather and stress conditions to complete missions.
- Conducted regular war games without live ammunition to practice scouting, attacks and counteroffensive movements.
- Set up combat positions and deployed forward weaponry in support of overall combat mission.
- Engaged targets during different types of combat situations following precise orders from commanders.
- Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
- Cleaned and maintained weaponry following official procedures for optimum reliability.
- Maintained peak physical condition to stay ready for challenging missions.
- Delivered mission-critical support to forward troop positions needing food, equipment and ammunition.
- Obtained key intelligence to protect troops and aide in combat decision-making.
- Contributed to swift engagement and destruction of enemy ground forces during deployment.
Cashier Supervisor/Stocker
Burns Oil Company
Ocean Springs, MS
01.2011 - 05.2011
- Managed cash register functions and ensured accurate transactions.
- Maintained cleanliness and organization of the cashier area for optimal service.
- Implemented safety protocols to enhance workplace security and efficiency.
- Resolved customer inquiries and complaints effectively and promptly.
- Trained new cashiers on company policies and customer service standards.
- Conducted regular inventory checks to ensure product availability and accuracy.
- Greeted customers and responded to requests for information.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Maintained an organized work environment by stocking shelves and cleaning up after each shift.
- Supported front-end procedures to keep items well-stocked to prevent shrinkage.
- Created a positive atmosphere in the workplace by recognizing employees' efforts through rewards programs.
- Implemented strategies for reducing shrinkage due to theft, fraud, or error.
- Coordinated with other departments regarding payment issues that may arise.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Reconciled registers to prepare daily bank deposits.
- Verified customer age requirement for alcohol or tobacco purchases.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Used Point of Sale register system to complete transactions.
- Delegated work to staff, setting priorities and goals.
Cable Installation Technician
Peter Coogies
Biloxi, MS
05.2010 - 07.2010
- Installed cable systems in residential and commercial properties following safety protocols.
- Executed troubleshooting for cable service issues and resolved customer complaints efficiently.
- Collaborated with team members to plan and schedule installation projects effectively.
- Utilized testing equipment to ensure proper signal strength and connectivity of cables.
- Maintained accurate inventory of tools and materials needed for installations.
- Conducted site surveys to determine optimal cable routing and installation strategies.
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters.
- Followed safety protocols while working with ladders or climbing poles when installing aerial lines.
- Performed installation and troubleshooting of cable systems including coax, fiber optics, and other types of cabling.
Education
High School Diploma -
Saint Martin High School
Ocean Springs, MS06-2011
Skills
- Equipment maintenance
- Preventive maintenance
- Power tools operation
- Troubleshooting techniques
- Safety compliance
- Customer service
Accomplishments
- Awards are all Military
- Honors are all Military
- Volunteered in 2022 & 2023 Anti-human trafficking (Jubilee Havens) organizations Annual Color Walk
- Accomplishments are raising my son as a single Dad
Timeline
Matinence Tech.
Sunkist Country Club
09.2022 - Current
Handyman
Devildog handyman Services
01.2020 - 06.2022
Insurance Agent
Liberty National Life Insurance Company
01.2019 - 12.2019
Administrative Officer
Marine Corps
04.2012 - 12.2018
Boot Camp Platoon Leader
Marine Corps
01.2012 - 04.2012
Marine Corps Recruit
Marine Corps
06.2011 - 12.2011
Cashier Supervisor/Stocker
Burns Oil Company
01.2011 - 05.2011
Cable Installation Technician
Peter Coogies
05.2010 - 07.2010
High School Diploma -
Saint Martin High School