JOHN ROBERTSON
Learning & Development Leader
San Diego,CA
Summary
LEARNING &ORGANIZATIONAL DEVELOPMENT PROFESSIONAL Learning System Management | Workforce Development | Instructional System Design Enthusiastic, goal-oriented Learning & Organizational Development professional with extensive experience in industrial settings. Excels at creating and delivering effective, engaging training solutions, as well as impactful professional development, for all levels of an organization. Workforce and Leadership Development Train-the-Trainer Adult Learning Theory Instructional System Design (ADDIE) Learning Management System Management Employee Engagement & Retention Professional Development Path EHS/HR Compliance/ Learning and Development leader with extensive background in design, delivery and evaluation of complex educational programs. Successfully manages training program budgets, identifies areas of growth and coordinates events to promote engagement through learning services. Demonstrated experience in organizing departmental initiatives and collaborating with educational leaders to make data-driven decisions.
- Smart Learning & Development professional with substantial experience facilitating students in individual work, group work and homework sessions. Proven track record of success in delivering instruction and providing individualized support to students with diverse learning needs. Strong communication and interpersonal skills and dedicated to fostering positive learning environment.
Overview
26
26
years of professional experience
Work History
Learning & Organizational Development Manager
FLORY INDUSTRIES, INC
09.2021 - 04.2023
- Established the company's first L&OD function, providing training for 400+ employees to meet all professional development needs
- Responsible for new candidate assessments, onboarding & orientation, and workforce/staff training programs
- Implemented an LMS platform to facilitate training through all delivery modes (ILT/VLT/CBT)
- Developed competency-based workforce training and qualification system
- Maintained effective training delivery during pandemic protocols for ILT activities
- Analyzed, designed, developed, implemented and evaluated training solutions for computer-based and instructor-led delivery
- Established criteria for, and managed, external training providers and contractors
- Managed training budget within ±3% of goal.
Training Manager
ARCONIC
11.2018 - 01.2021
- Managed training for 2500 employees across all functions and multiple work schedules
- Responsible for new candidate assessments, internal advancement training and assessments, and general job skill training
- Reduced training costs by $330,000 through course design improvements and ILT to CBT conversions
- Selected and implemented learning management system to support workforce of 2,500 employees and staff
- Developed competency-based apprenticeships and workforce training and qualification systems in cooperation with two trade unions
- Managed annual budget and led staff of 4 staff and 12 instructors.
Learning & Organizational Development Manager/Consultant
MANAGEMENT RESOURCE ASSOCIATES
12.2017 - 11.2018
- Trained, coached, and mentored leaders in tools and methodologies designed to improve process excellence through hands-on application
- Consulted internally on training strategies and program design to improve results from training solutions
- Leadership & Organizational Development consulting, including coaching and mentoring Senior Managers
- Developed facilitator/instructor guide template to ensure content consistency among facilitators
- Provided organization development support to member companies.
Operations Excellence Program Manager
PACIRA PHARMACEUTICALS, INC
09.2016 - 03.2017
- Trained, coached, and mentored employees in tools and methodologies designed to improve process excellence through hands-on application
- Served as Lean Six Sigma facilitator and trainer
- Consulted internally on training strategies and program design to improve results from training solutions.
Training Manager
EXCELSIOR MEDICAL, LLC
07.2015 - 05.2016
- Drove leadership development, technical competence, and safety awareness by developing comprehensive training system
- Supported training through all phases of instructional design using ADDIE model
- Designed competency-based training curricula across all functions, in direct partnership with Human Resources, Quality, Operations, and Sales
- Facilitated cultural change with training programs
- Authored and delivered curricula and courses on standard operating procedures, quality systems, train-the-trainer, safety, supervisor and lead development, and orientation/onboarding
- Developed an annual training plan based on organizational development objectives to support strategic initiatives
- Reduced overdue training completion by 60%.
Process Excellence Program Leader
10.2014 - 06.2015
- Led strategies to promote culture of continuous improvement in Operations organization
- Trained cross-functional teams to maintain on-time progress of investigations to prevent overdue CAPAs
- Reduced overdue Deviations and CAPAs for Manufacturing from over 100 to 0 in less than 6 months
- Increased on-target completion by 25% by creating KPI dashboard report to provide visibility and accountability to cognizant department owner.
Training Manager
Pacira Pharmaceuticals
05.2012 - 10.2015
- Led training system supporting commercial pharmaceutical manufacturing operations
- Designed and delivered training for all onboarding and orientation presentations for all levels
- Evaluated effectiveness of training and compliance with KPIs
- Established Quality Systems Training to support transition from clinical to commercial operations
- Implemented Learning Management System to support manufacturing, sales and clinical training needs.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Coordinated technical training and personal development classes for staff members.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
Training Consultant
Pacira Pharmaceuticals
02.2012 - 05.2012
- Developed onboarding program for 24/7 commercial GMP manufacturing facility
- Designed curricula to support strategic business goals
- Launched site-wide training program for transition of core product from clinical to commercial production.
- Assessed program effectiveness and implemented improvements to increase quality of instruction.
- Consulted with organization management to assess needs and plan improvements.
- Improved student performance by defining clear goals and communicating performance metrics.
- Implemented cross-training to improve depth of skill sets within team.
- Developed new and improved training programs focused on FD-compliant processes and procedures to manufacture pharmaceuticals.
Workforce Performance & Training Consultant
JOHN ROBERTSON CONSULTING
06.2009 - 02.2012
- Strategized business process improvements for growing small businesses to ensure new employees received strong orientation, onboarding, and job training
- Developed standard work processes and instructions, standard operating procedures, and policy documentation for small businesses
- Conducted needs analysis to pinpoint training gaps.
Training Manager
PACIFIC RIM MECHANICAL CONTRACTORS, INC
07.2007 - 07.2009
- Designed, developed and delivered strategic planning and program implementation for leadership, project management, service operations, trade skills, and professional development for project and department managers
- Consulted with owners and senior leadership on learning solutions to compliment and support strategic business plans.
Quality & Continuous Improvement Manager
MILGARD MANUFACTURING
11.2004 - 11.2006
- Managed Quality functions and Training for service and operations personnel in lean manufacturing and continuous improvement activities.
03.1997 - 08.2004
Education
Bachelor of Science - Workforce Development
SOUTHERN ILLINOIS UNIVERSITY
Navy Master Training Specialist Certified Instructor Training Within Industry: Job Instruction Methodology - undefined
Skills
- In-Depth Research
- Talent Recruiting
- Online Training
- Email Etiquette
- Lead Simulations
- Prepare Materials
- Develop Training Programs
- Instructional Techniques
- Orientation Sessions
- Facilitate Group Discussions
- Classroom Expertise
- Employee Performance Reviews
- Industry Best Practices
- Program Leadership
- Workforce Improvements
- Client Needs Assessment
- Program Performance Assessment
- Standard Operating Procedures Proficient
- Team-Building Activities
- Orientation Procedures
- Training Manuals and Materials
- Labor Relations
- New Hire Orientation
- Instruction Methodologies
- Improve Job Skills
- Adult Learning Theories
- Curriculum Design
Accomplishments
- CALLAWAY GOLF COMPANY, Carlsbad, California, Training, Quality & Continuous Improvement Project Manager
- Managed Operations Training and Quality functions including Lean Manufacturing, Total Productive Maintenance, Safety, Operations, and Leadership/Management/Supervision Certification Programs.
Additional Information
Certified US Navy Master Training Specialist, as one of the top 10% of Navy instructors. Completed all US Navy Instructor qualifications in Designing, Developing, and Delivering technical, soft skills, and leadership training courses.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Learning & Organizational Development Manager
FLORY INDUSTRIES, INC
09.2021 - 04.2023
Training Manager
ARCONIC
11.2018 - 01.2021
Learning & Organizational Development Manager/Consultant
MANAGEMENT RESOURCE ASSOCIATES
12.2017 - 11.2018
Operations Excellence Program Manager
PACIRA PHARMACEUTICALS, INC
09.2016 - 03.2017
Training Manager
EXCELSIOR MEDICAL, LLC
07.2015 - 05.2016
Process Excellence Program Leader
10.2014 - 06.2015
Training Manager
Pacira Pharmaceuticals
05.2012 - 10.2015
Training Consultant
Pacira Pharmaceuticals
02.2012 - 05.2012
Workforce Performance & Training Consultant
JOHN ROBERTSON CONSULTING
06.2009 - 02.2012
Training Manager
PACIFIC RIM MECHANICAL CONTRACTORS, INC
07.2007 - 07.2009
Quality & Continuous Improvement Manager
MILGARD MANUFACTURING
11.2004 - 11.2006
03.1997 - 08.2004
Bachelor of Science - Workforce Development
SOUTHERN ILLINOIS UNIVERSITY