John Rodriguez
Kissimmee
Summary
Meticulous Maintenance Supervisor with four years of experience and over six years in the customer relations industry. Professional EPA certified providing a wide variety of services to residential properties. Skilled at multitasking and prioritizing tasks to achieve daily goals to contribute to the growth and establishment of a company. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Communicated with key project stakeholders to ascertain project requirements. Enthusiastic individual experienced in resolving conflicts and issues with exceptional skill and poise. Offering engaging and pleasant personality with expertise ensuring projects meet safety regulations, policies and procedures. Focused and considered expert in planning, assigning and directing work tasks. Dedicated team player committed to maintaining safe, clean job sites. Pursuing role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Supervisor
Epoch Residential
06.2019 - Current
- Managing service orders, prioritizing them, and handling each order in an efficient and timely manner
- Executing the developing process for pre and post move out units by inspecting, replacing and performing minor to moderate-level plumbing repairs and replacement/installation as necessary
- Additionally, repairing and replacing light fixtures and performing other minor electrical work
- Examining and diagnosing problems with air conditioning and heating units for individual apartment units or property facilities and performing any necessary maintenance or repairs
- Moreover, repairing locks and making other miscellaneous repairs on properties as assigned
- Execute ground keeping responsibilities when needed to upkeep the building
- Respond to emergency calls, such as plumbing or electrical systems apartment complex
- Communicate effectively and partner up with leasing consultant, property managers, and tenants.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Partnered with project team members to identify and quickly address problems.
- Maintained open communication by presenting regular updates on project status to customers.
- Analyzed project performance data to identify areas of improvement.
- Conducted routine inspections to check quality and compliance with established specifications.
- Generated weekly and monthly status reports for helpful progress tracking.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
Handyman
Intellectual design
06.2018 - 06.2019
- Executed the developing process for pre moving units by inspecting and installing plumbing fixtures
- Worked with carpentry such as cabinet-build, install and refinishing countertops
- Installed drywall and do tile repairs
- Additionally, installed light fixtures and performed other minor electrical work
- Arranged roof, kitchen and plumbing repairs under close supervision.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Managed available parts, tools, and materials inventory to maintain prompt response capability.
- Positively engaged with customers and maintained professional appearance as company representative.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Reviewed project details to specify correct materials and equipment for job sites.
Costumer service associate
Mc Donald's
10.2017 - 05.2018
- Maintained a clean, organized inventory, and rotated produce as instructed
- Actively greeted costumers and used communication skills to help maximize store revenue
- Handled POS system transactions such as credit and cash
- Informed costumers about the latest sales and costumer loyalty programs.
Education
High school diploma -
Gateway High School
05.2018
Skills
- EPA certified
- Carpentry
- Drywalling
- Roofing
- Plumbing maintenance
- Air Conditioning maintenance
- Electrical maintenance
- Problem solving Skills
- Inventory Control
- Schedule Development
- Time management skills
- Bilingual: Fluent in English and Spanish
Timeline
Supervisor
Epoch Residential
06.2019 - Current
Handyman
Intellectual design
06.2018 - 06.2019
Costumer service associate
Mc Donald's
10.2017 - 05.2018
High school diploma -
Gateway High School
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