John Rodriguez
Altamonte Springs,FL
Summary
Adept Diesel Mechanic and Road Service Technician with a proven track record at Mike's Heavy Duty Towing, enhancing vehicle uptime and customer satisfaction through expert engine diagnostics and efficient problem-solving. Skilled in Diesel Engine Repair and critical thinking, I significantly streamlined inventory management and reduced response times, demonstrating a strong commitment to safety and quality.
Overview
7
7
years of professional experience
Work History
Diesel Mechanic
Mikes Heavy Duty Towing
04.2009 - 07.2016
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Road Service Technician
Mikes Heavy Duty Towing
04.2009 - 06.2016
- Provided exceptional customer service while working under pressure during high-stress situations like roadside emergencies or severe weather conditions.
- Improved vehicle uptime by promptly diagnosing and repairing various mechanical issues.
- Streamlined inventory management by accurately tracking parts usage and restocking as needed.
- Collaborated with dispatch team to ensure timely arrival at job sites, minimizing customer wait times.
- Managed workload effectively by multitasking, prioritizing tasks and delegating when necessary to optimize productivity and customer satisfaction.
- Reduced response time by effectively prioritizing service calls based on urgency and location.
Education
High School Diploma -
Forsythe Satellite Academy
New York, NY06.1987
Skills
- Diesel Engine Repair
- Vehicle inspections
- Brake Systems
- Engine diagnostics
- Electrical Systems
- Suspension Systems
- Exhaust Systems
- Inspection procedures
- Safety Management
- Battery Maintenance
- Fuel System Knowledge
- Powertrain Systems
- Drive train components
- Clutch Systems
- Parts Ordering
- Hydraulic systems
- Documentation
- Turbocharger Systems
- Emission Control Systems
- Steering Mechanisms
- Fleet Management
- Routine Maintenance
- Battery Checks
- Decision-Making
- Hydraulic Repair
- Grease and Lubricant Application
- Repair Work Orders
- Critical Thinking
- Wheel Bearings
- Equipment and Machinery Lubrication
- Parts Installation
- Vehicle Safety and Maintenance
- Circuit Testing
Languages
Spanish
Professional Working
Timeline
Diesel Mechanic
Mikes Heavy Duty Towing
04.2009 - 07.2016
Road Service Technician
Mikes Heavy Duty Towing
04.2009 - 06.2016
High School Diploma -
Forsythe Satellite Academy
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