Summary
Overview
Work History
Education
Skills
Timeline
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John Rollberg

FORT EDWARD

Summary

Dynamic and detail-oriented professional with extensive experience at Walmart and a proven track record in quality control and machine operation. Recognized for exceptional customer service and the ability to streamline processes, enhancing productivity and efficiency. Adept at adapting to new environments and learning quickly, ensuring timely delivery and optimal performance.

Overview

18
18
years of professional experience

Work History

Assembly Worker

Light O Rama
04.2025 - 08.2025
  • Completed assigned tasks quickly to decrease production time.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.

Support Manager

Walmart
07.2015 - 06.2020
  • Managed daily operations to ensure smooth functioning of the support department.
  • Monitored employee and customer interactions to assess quality of service.
  • Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
  • Mentored junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Facilitated smooth handover to overnight shift by maintaining organized store layout, zoning sections, and assigning associates to departments needing extra assistance
  • Streamlined stock processes by retrieving products from bins and consolidating overstock freight.
  • Designed modular arrangements for new products to improve merchandising strategy.
  • Conducted price markdowns on clearance items to accelerate sales and reduce excess inventory.

Warehouse/Delivery Driver

Donohue and Higgins
05.2023 - 05.2025
  • Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
  • Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
  • Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
  • Provided excellent customer service during deliveries, addressing concerns, answering questions, and resolving issues professionally.
  • Upheld company reputation with punctual deliveries while maintaining compliance with local traffic laws and regulations.
  • Streamlined the delivery process by utilizing GPS technology for precise navigation and route optimization.
  • Fostered positive relationships with clients through clear communication, timely deliveries, and a professional demeanor at all times.
  • Enhanced warehouse organization through diligent placement of items according to their designated locations upon return from deliveries.

Taxi Cab Driver

TriCounty Cab
07.2020 - 04.2023
  • Arrived on time to customer appointments.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Executed precise navigation using GPS systems to optimize routes and minimize travel time.
  • Assisted passengers with loading/unloading luggage, accommodating special needs and requests with professionalism.
  • Maintained a clean and comfortable vehicle for passengers, ensuring a positive riding experience.

Machine Operator

Post Star
06.2007 - 06.2015
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.

Education

GED -

Glens Falls High School

Skills

  • Machine operation
  • Workplace safety
  • Hand-eye coordination
  • Quality control
  • Product assembly
  • Machine maintenance
  • Work instructions
  • Attention to detail
  • Assembly and production
  • Accuracy
  • Equipment maintenance
  • Equipment operation
  • Great customer service skills
  • Sales experience
  • Ability to learn new tasks fast
  • Use GPS and organize my time to get people and product to the destination on time
  • Adapt to new environments easily
  • Easy to work with and learn fast

Timeline

Assembly Worker

Light O Rama
04.2025 - 08.2025

Warehouse/Delivery Driver

Donohue and Higgins
05.2023 - 05.2025

Taxi Cab Driver

TriCounty Cab
07.2020 - 04.2023

Support Manager

Walmart
07.2015 - 06.2020

Machine Operator

Post Star
06.2007 - 06.2015

GED -

Glens Falls High School

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John Rollberg