John Rollins
Center Barnstead,NH
Summary
Experienced software quality assurance tester with several years of dealing with testing and support in both desktop and web-based environments. Analyzed pre- and post-development applications to isolate and resolve performance errors through cooperation with development and technical support teams. Dedicated to superior debugging services through exceptional communication, prompt and precise diagnosis and effective solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Biopsy Technician
Spectrum Healthcare Partners
South Portland, ME
06.2022 - Current
- Performed and assisted with various biopsy procedures, ensuring precise and accurate sample collection.
- Collaborated with healthcare professionals to provide high-quality patient care during pre- and post-biopsy procedures.
- Maintained and calibrated biopsy equipment, ensuring all tools were sterile and functioning properly.
- Documented and processed biopsy samples, ensuring proper labeling and tracking for accurate diagnosis.
- Followed strict protocols and safety guidelines to minimize risk and ensure patient safety.
- Contributed to continuous improvement efforts, identifying opportunities to enhance workflow efficiency and patient care quality.
Grossing Technician
Seacoast Pathology
Exeter, NH
08.2021 - Current
- Prepares patient tissue for microscopic examination and patient diagnosis
- Dissect patient tissue according to dimensions to ensure best results for slide analysis
- Embed patient tissue in paraffin blocks to be cut
- Perform all cleaning and upkeep of processing units
- Full working knowledge of Fusion dictate as well as Labelase label maker software systems.
Store Manager
FINISH LINE
South Portland, ME
04.2019 - 08.2021
- Performed payroll approvals, inventory counts, performance reports on associates
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Lead Pharmacy Technician
NORTHEAST PHARMACY SERVICES
Concord, NH
10.2018 - 04.2019
- Ensured quality of outgoing product alongside licensed pharmacists
- Maintained diagnostic imaging machinery to reduce errors per month
- Helped pharmacists clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Supervised 7 pharmacy technicians while coordinating daily assignments
- Worked with other pharmacies to eliminate issues related to product expiration
- Improved the pharmacy organization system, increasing overall efficiency.
Pharmacy Technician Supervisor
PILLPACK INC.
Manchester, NH
06.2015 - 06.2018
- While continuously performing pharmacy tasks, managed and trained 14 direct reports and completed daily managerial tasks to optimize workflow and increase productivity
- Supported pharmacists with day-to-day activities and pharmacy office management functions to meet deadlines
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Education
Plymouth State University
12.2016
Skills
- Automated testing
- Manual Testing
- Test Planning
- Defect tracking
- Selenium
- Javascript
- HTML
- HTML5
- Nodejs
- Test frameworks
- Excellent Communication
- Task Prioritization
- Time Management
- Workload Management
Accomplishments
- President of Pre-Medical Society & Teaching assistant of Anatomy and Physiology
- Maintained a 3.2 GPA and completed many years of successful research experience
- Research includes:
- Manufacturing and testing Serratia bacteria and their reactions to metallic substances in vitro under the influence of drugs
- Practiced good hygiene principles and GMP
- Studied, collected, and analyzed data pertaining to the effects of different amines on the brain of Limulus Polyphemus in vitro
- Performed PCR, TLC, Western blo ing, gel electrophoresis, spectrometry, and other lab techniques
- Elected to President for Pre-Medical Professional Society in 2014
- Awarded anatomy and Physiology Fellowship in 2014
- Over 4 years of Anatomy course load work
- University of Connecticut|Storrs, CT| December 2012
- Physiology and Neurobiology
Certification
- Programming Foundations with JavaScript, HTML, and CSS
- an online non-credit course authorized by Duke University and offered through Coursera
- Completed June 25th, 2024 with Honors
References
References available upon request.
Timeline
Biopsy Technician
Spectrum Healthcare Partners
06.2022 - Current
Grossing Technician
Seacoast Pathology
08.2021 - Current
Store Manager
FINISH LINE
04.2019 - 08.2021
Lead Pharmacy Technician
NORTHEAST PHARMACY SERVICES
10.2018 - 04.2019
Pharmacy Technician Supervisor
PILLPACK INC.
06.2015 - 06.2018
Plymouth State University