Summary
Overview
Work History
Education
Skills
Timeline
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John Romero

East Rancho Dominguez,CA

Summary

Profit focused professional with 14 plus years of demonstrated history in the financial services industry. Expert in producing results through leadership, sales proficiency, effective communication, talent management, and continuous learning. Proven financial manager experienced in supervision, loan production, collections, insurance sales, and customer service. Tireless, self motivated, and adept at maximizing each individual talent.

Overview

21
21
years of professional experience

Work History

Branch Manager - Relief District Manager

OneMain Financial
Los Angeles , CA
09.2017 - Current
  • Grew outstanding receivables from 10 to 14 million.
  • Pioneered new training programs which resulted in the promotion of 3 Branch Managers.
  • Completed the District Manager certification program.
  • Served as relief district manager supervising 8 managers on several occasions.
  • Ranked 3rd in production in 2021.
  • Exceeded collections targets in 2017, 2018, 2019, and 2021.
  • Recognized as a Ruby Level Coach for team insurance sales in 2017, 2018, 2019, and 2021.
  • Recognized as the only manager in the company to achieve Diamond Level for insurance sales of over 60,000.

Branch Manager

Lendmark Financial Services LLC
Torrance, California, United States
05.2016 - 09.2017
  • Managed 4 person branch with over $5 million in account receivables.
  • Successfully developed and maintained relationships with local businesses resulting in merchant referral loan production.
  • Led region in growth in May 2017.
  • Led division in merchant referral loans in April 2017.
  • Led company in insurance sales from July 2016 - April 2017.
  • Achieved lowest branch delinquency in division in May 2017.

Branch Manager

Springleaf Financial Services
Torrance, California, United States
10.2015 - 05.2016
  • Managed 4 person branch with over $7 million in account receivables.
  • Achieved branch growth every month.
  • Led district in insurance sales every month.
  • Developed and maintained relationships with local businesses.

Assistant Manager

Springleaf Financial Services
Los Angeles, CA
08.2007 - 10.2015
  • Assistant Manager of Los Angeles office that gained over $1 million dollars in 2013, 2014, and 2015.
  • Acted as a relief manager for high volume offices on multiple occasions.
  • Improved office profit daily by selling insurance products to qualified clients.
  • Recipient of insurance recognition awards for individual sales of over $30,000 for 3 consecutive years.
  • Identified and resolved customer service issues.
  • Demonstrated proficiency in collections by solving account delinquency through the use of available resolution methods.

Merchant Teller

Bank Of America
Bell, CA
10.2004 - 08.2007
  • Processed bank transactions for business owners and their employees.
  • Offered available bank products to business owners and bank clients attended.
  • Demonstrated customer service expertise by answering and resolving questions pertaining to accounts, credit cards, and lines of credit.

Education

Bachelor of Arts - Psychology

California State University of Fullerton
Fullerton, CA
2014

Associate of Arts - Liberal Arts

Long Beach City College
Long Beach, CA
2007

Skills

  • Operations Management
  • Talent Acquisition & Development
  • Interpersonal Communication Skills
  • Sales & Collections Oriented
  • Computer Proficient (PC, Mac, Microsoft)
  • Bilingual

Timeline

Branch Manager - Relief District Manager

OneMain Financial
09.2017 - Current

Branch Manager

Lendmark Financial Services LLC
05.2016 - 09.2017

Branch Manager

Springleaf Financial Services
10.2015 - 05.2016

Assistant Manager

Springleaf Financial Services
08.2007 - 10.2015

Merchant Teller

Bank Of America
10.2004 - 08.2007

Bachelor of Arts - Psychology

California State University of Fullerton

Associate of Arts - Liberal Arts

Long Beach City College

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