John Rosenblum
Ponte Vedra Beach,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Wether it comes down to cleaning, organizing, customer service, or even tracking down transactional errors.
Overview
11
11
years of professional experience
Work History
CUSTOMER SERVICE STAFF
PUBLIX SUPERMARKETS, INC.
12.2017 - 08.2025
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Cross-trained and backed up other customer service managers.
- Trained staff on operating procedures and company services.
- Trained new personnel regarding company operations, policies and services.
- Handled large amounts of cash (upwards of $5000 dollars on occasion) with a lot of our money services through Western Union or through Florida Lottery.
SALES/Buying Intern
ROSENBLUMS CLOTHIERS, INC.
01.2015 - Current
- Family owned business since 1898, grew up going to market to help with buying for the future seasonal merchandise. Helped out during holidays and when needed.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
Ponte Vedra High School
Ponte Vedra, FL08.2020
Associate of Arts - Banking And Finance
FSCJ
Jacksonville, FL12-2030
Skills
- Microsoft Office
- Can type 75 words a minute
- Cash Management
- Task Oriented
- Customer Service
- Computer Proficient
- Administrative support
- Retail merchandising
- Record keeping
- Handling supply ordering
Hobbies and Interests
Volunteer work, video games, walking the beach, biking, and working on my computer
Timeline
CUSTOMER SERVICE STAFF
PUBLIX SUPERMARKETS, INC.
12.2017 - 08.2025
SALES/Buying Intern
ROSENBLUMS CLOTHIERS, INC.
01.2015 - Current
High School Diploma -
Ponte Vedra High School
Associate of Arts - Banking And Finance
FSCJ
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