Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Ross

Elk Grove,CA

Summary

Adept at transforming homes and enhancing functionality, my tenure at Self Employed Web refined my expertise in drywall installation and project management. With a knack for creative solutions and a 30% increase in client referrals, I excel in delivering high-quality, efficient service, underscored by exceptional verbal communication and a commitment to safety and satisfaction.

Overview

2025
2025
years of professional experience

Work History

Handyman

Self Employed Web
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Removed and repaired carpet and wood flooring.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
  • Completed repair jobs to restore functionality to electric and plumbing systems.
  • Conducted thorough inspections of completed work sites to confirm adherence to safety standards and client expectations before leaving the premises.
  • Assembled and installed new furniture for client's living room to improve comfort and and functionality.
  • Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Educated clients about proper maintenance practices to help prolong the lifespan of repaired items or installations within their homes or businesses.
  • Kept up-to-date with industry trends and advancements in technology to ensure the use of cutting-edge techniques when executing handyman projects.
  • Responded to maintenance requests in Type property with great speed and efficiency.
  • Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.

Construction Worker

16th Investment
03.2018 - 06.2024
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
  • Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
  • Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.
  • Increased client retention by maintaining open and effective communication throughout project phases.
  • Conducted comprehensive site evaluations before project initiation, identifying potential challenges early.
  • Adapted to rapidly changing weather conditions and schedules, ensuring project continuity and efficiency.
  • Coordinated with subcontractors to ensure quality standards, achieving high levels of client satisfaction.
  • Managed inventory of construction materials, minimizing waste and reducing costs.
  • Oversaw daily site operations, ensuring all tasks were completed according to plan.

Property Maintenance Worker

3 Point Real Estate
04.2017 - 10.2019
  • Collaborated with fellow maintenance workers to complete larger projects efficiently and effectively, fostering a positive team atmosphere.
  • Improved property curb appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, and planting flowers.
  • Performed seasonal maintenance tasks like snow removal or gutter cleaning to keep properties safe and functional throughout the year.
  • Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.
  • Ensured tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
  • Contributed to the team effort during major renovation projects by assisting with demolition, painting, carpentry work, or other specialized tasks as needed.
  • Conducted routine inspections of properties to identify potential hazards and necessary repairs.
  • Increased safety on properties by conducting regular fire alarm tests, replacing faulty smoke detectors, and ensuring emergency exits were clear and accessible.
  • Maintained a safe work environment by adhering to company safety policies and procedures during all maintenance tasks.
  • Enhanced overall living environment for tenants by maintaining clean common areas, including hallways, laundry rooms, and outdoor spaces.
  • Maintained detailed records of all maintenance activities, allowing for efficient planning and budgeting.
  • Collaborated with property managers to develop cost-effective maintenance plans for each property.
  • Developed strong relationships with tenants through respectful communication and prompt attention to their needs or concerns.
  • Streamlined work order process by establishing an effective system for tracking and prioritizing tasks.
  • Coordinated with property management to prioritize and schedule maintenance tasks effectively.
  • Improved tenant satisfaction by promptly addressing and resolving maintenance issues.
  • Collaborated with contractors for major repairs, ensuring work was completed to high standards.
  • Enhanced safety and security on premises with installation of new lighting and security systems.
  • Conducted emergency repairs to minimize damage and restore functionality, ensuring tenant comfort and safety.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Reported issues to property manager so effective resolutions could be put into place.

Volunteer

Habitat for Humanity
05.2016 - 10.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Contributed to building of affordable housing, improving community infrastructure.

Firefighter

City of Hayward
09.2000 - 05.2016
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
  • Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
  • Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers.
  • Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
  • Participated in community outreach programs to raise awareness of fire prevention and safety measures.
  • Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Collaborated with other emergency responders on scene to establish adequate fire suppression.
  • Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
  • Enhanced overall departmental performance by attending professional development courses and conferences, sharing acquired knowledge with colleagues upon return.
  • Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
  • Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
  • Strengthened interdepartmental relationships through participation in joint training exercises with neighboring fire departments.
  • Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
  • Conducted search and rescue operations during natural disasters, locating trapped individuals and providing assistance as needed.
  • Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
  • Improved public awareness and education on fire safety practices through community workshops and school programs.
  • Streamlined maintenance and readiness of firefighting equipment, ensuring optimal performance during calls.
  • Reduced property damage from fires with quick and strategic firefighting tactics.
  • Engaged in continuous professional development through advanced firefighting and rescue training courses.
  • Trained new recruits in fire suppression techniques, improving team efficiency and readiness.
  • Provided immediate medical attention to victims at emergency scenes, ensuring swift stabilization before hospital transport.
  • Provided compassionate support to individuals and families affected by fire incidents, aiding in their recovery process.
  • Collaborated with law enforcement and other emergency services during large-scale emergencies for coordinated response efforts.
  • Operated hoses, pumps, ladders and other firefighting equipment.
  • Responded to emergency calls and provided medical assistance to injured individuals.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Assisted with regular maintenance of firefighting equipment.
  • Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.

Paramedic

AMR
03.1998 - 09.2000
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Transferred patients safely and securely to medical facilities for continued care.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Responded to daily emergencies and worked alongside firemen and EMTs.
  • Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
  • Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.

EMT-Intermediate

Peninsula Paramedics
03.1993 - 03.1996
  • Enhanced patient care by providing timely and efficient emergency medical assistance in various situations.
  • Conducted thorough patient assessments, identifying critical health issues and prioritizing treatment plans accordingly.
  • Contributed to a positive work environment by fostering teamwork among peers and maintaining open lines of communication across all levels of the organization.
  • Managed inventory of medical supplies onboard ambulance units, ensuring adequate stock levels for effective emergency response.
  • Participated in ongoing training and professional development opportunities to stay current on best practices within the EMS field.
  • Ensured compliance with state regulations regarding continuing education requirements for EMT licensure renewal purposes.
  • Maintained detailed documentation of patient care records, ensuring accuracy and confidentiality in accordance with HIPAA regulations.
  • Participated in community outreach programs to educate citizens on basic first aid measures and CPR techniques, promoting public health awareness.

Manager

Marie Callandars Restaurant
03.1990 - 03.1993
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.

Security Officer

Disneyland
05.1990 - 08.1990
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Catering Manager

John Ross Catering
03.1984 - 03.1990
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
  • Hired and trained both permanent and temporary staff members.
  • Handled catering scheduling, ordered food and planned events.
  • Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
  • Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
  • Designed catering packages to increase sales and customer experience.
  • Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them.
  • Participated in industry conferences and networking events to stay current on trends within the catering sector continually.
  • Collaborated with clients to create customized menus tailored to their specific preferences and needs.
  • Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
  • Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
  • Conducted post-event evaluations with clients, identifying areas for improvement and implementing changes accordingly.
  • Developed strong vendor relationships, securing cost-effective contracts and improving overall service quality.

Education

Fire Science

Monterey Peninsula College
Monterey, CA
06.1993

Diploma -

Castro Valley High
Castro Valley, CA
06.1986

Skills

  • Drywall installation
  • Household repairs
  • Hand tools
  • Repair work
  • Appliance installation
  • Painting
  • Power tools
  • Drywalling
  • Pressure washing
  • Fence repair
  • Minor Carpentry
  • Carpentry
  • Plumbing
  • Flooring installation
  • Light fixture installation
  • Window replacement
  • Shelving installation
  • Gutter cleaning
  • Indoor and outdoor painting
  • Ceiling fan installation
  • Power tool operation
  • Grout repair
  • Drain cleaning
  • Furniture assembly
  • Cabinet installation
  • Project management
  • Emergency response
  • Smoke detector installation
  • Electrical repairs
  • Wallpaper removal
  • Repairing pipes and fixtures
  • Staircase building
  • Insulation installation
  • Electrical troubleshooting
  • Deck construction
  • Blueprint literate
  • Supply management
  • Verbal and written communication
  • Electrical systems
  • Project estimation and bidding
  • Water damage restoration
  • Demolition work
  • Structural repair
  • Waterproofing
  • Door installation
  • Building code compliance
  • Glazing techniques
  • Outdoor lighting installation

Timeline

Construction Worker

16th Investment
03.2018 - 06.2024

Property Maintenance Worker

3 Point Real Estate
04.2017 - 10.2019

Volunteer

Habitat for Humanity
05.2016 - 10.2019

Firefighter

City of Hayward
09.2000 - 05.2016

Paramedic

AMR
03.1998 - 09.2000

EMT-Intermediate

Peninsula Paramedics
03.1993 - 03.1996

Security Officer

Disneyland
05.1990 - 08.1990

Manager

Marie Callandars Restaurant
03.1990 - 03.1993

Catering Manager

John Ross Catering
03.1984 - 03.1990

Handyman

Self Employed Web

Fire Science

Monterey Peninsula College

Diploma -

Castro Valley High

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