John Daniel Rowland

• Continuously monitor branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintain friendly and professional customer interactions.
• Improve customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Supervised crews and daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Strengthen relationships with key clients, securing long-term partnerships and driving revenue growth.
• Ensure regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
• Consult customers to boost product sales and services.
• Oversee successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
• Establish a reputation for excellent crisis management skills when unexpected issues arose during construction, quickly developing solutions to minimize project delays.
• Implement safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.

Estimated quantity take off and cost construction projects. Procured and managed supplies and materials needed for ongoing projects. Supervised subcontractors to meet project guidelines in a timely manner. Worked with General Contractors to ensure projects meet all specifications. Negotiated with various suppliers to ensure best prices and materials for various projects.

Lead estimating and forecasting for projects. Estimated material for all construction projects company wide. In house expert for many materials and communicated with customers, contractors and suppliers to find the best product for various applications.