John Ruiz
Miami,FL
Summary
Dynamic and results-oriented professional with extensive experience as a Computer Technician at Archangel Tablets and a Front Desk Receptionist at LA Fitness Sports Club. Excelled in providing top-notch customer service and technical support, showcasing strong problem-solving and analytical thinking skills. Proven track record of enhancing user satisfaction and streamlining front office operations.
Professional computer technician adept at troubleshooting, hardware and software installation, and network maintenance. Strong focus on team collaboration and delivering high-quality results. Reliable, adaptable, and skilled in diagnosing technical issues to ensure optimal system performance. Skilled in customer support, problem-solving, and maintaining secure, efficient IT environments.
Overview
6
6
years of professional experience
Work History
Computer Technician
Archangel Tablets
07.2022 - 09.2024
Computer repair technician for Miami dade county schools, repair any Chromebook and or tablets in designated school. Customer support for schools who need over the phone assistance.
Front Desk Receptionist
LA Fitness Sports Club
10.2018 - 12.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Diploma - Computational Science
Alonzo Tracy Mourning
2601 Ne 151st North Miami Beach 05.2020
Skills
- Problem solving
- Customer Service
- Technical Support
- Analytical Thinking
Timeline
Computer Technician
Archangel Tablets
07.2022 - 09.2024
Front Desk Receptionist
LA Fitness Sports Club
10.2018 - 12.2020
Diploma - Computational Science
Alonzo Tracy Mourning