John Ruppel
Antelope,CA
Summary
Organized individual with experience providing assistance to customers, managing administrative tasks and performing light maintenance duties. Adept at handling customer inquiries in a courteous manner while maintaining a proficient work ethic. Skilled at using problem-solving and communication skills to ensure the satisfaction of all customers.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
First Response Phone Repair
01.2023 - 05.2024
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Collaborated with product team to communicate customer feedback, resulting in product enhancements.
- Participated in training programs to enhance product knowledge and customer service skills.
- Delivered prompt service to prioritize customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
High School Diploma -
West Park High School
Roseville, CA06.2025
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Reliability
- Resourcefulness
- Active listening
- Organizational skills
- Decision Making
- Time Management
- Task Prioritization
Languages
Russian
Native or Bilingual
Timeline
Customer Service Representative
First Response Phone Repair
01.2023 - 05.2024
High School Diploma -
West Park High School