John Rurup
District Manger
Erie,CO
Summary
Exceptional Operations Manager with 20 years of experience in the car wash industry, focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of service. Reliable team player committed to building high-performing teams.
Overview
19
19
years of professional experience
Work History
District Manager
Take 5 Car Wash
Denver, CO
06.2023 - Current
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
Consultant
Colorado Car Wash Systems
Denver, CO
04.2021 - 06.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Account Manager
Blair Enterprises Llc
Parker, CO
07.2019 - 04.2021
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Educated clients on new and cutting edge ceramic infused products for there car wash tunnels, updated account information to maintain high standards of client service.
- Assisted clients with new equipment purchases and installation.
Field Relief Manager
U-Haul Company Of Southern Colorado
Littleton , CO
08.2012 - 07.2019
- Facilitated field operations through supervision and direction of General Managers and Area field Managers.
- Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
- Provided constructive feedback to workers, which improved morale and boosted efficiency.
- Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Operations Manager
Xtreme Clean Car Wash
Thornton , CO
06.2004 - 04.2011
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Promoted positive customer experience through day-to-day supervision and management of three flex services car washes.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Monitored daily cash discrepancies, inventory shrinkage.
Education
High School Diploma -
Coppell High School
Coppell, TXNo Degree - Business Management
Arapahoe Community College
Littleton, COSkills
- Business Leadership
- Performance Monitoring and Evaluation
- Problem Anticipation and Resolution
- Hiring and Onboarding
- Management Training
- POS Inventory System Operation
- Installation and Repair
- Time Management
- Diagnosing Malfunctions
- Installing Equipment
- Preventive Maintenance
- Electrical Repair
Timeline
District Manager
Take 5 Car Wash
06.2023 - Current
Consultant
Colorado Car Wash Systems
04.2021 - 06.2022
Account Manager
Blair Enterprises Llc
07.2019 - 04.2021
Field Relief Manager
U-Haul Company Of Southern Colorado
08.2012 - 07.2019
Operations Manager
Xtreme Clean Car Wash
06.2004 - 04.2011
High School Diploma -
Coppell High School
No Degree - Business Management
Arapahoe Community College
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