John Russell
5160 Rollingway Road Chesterfield ,VA
Summary
Dynamic Auto Service Technician with a proven track record at Pearson Mazda, excelling in vehicle troubleshooting and customer relations. Recognized for implementing safety protocols and enhancing workflow efficiency, I leverage strong problem-solving skills and a commitment to team collaboration to deliver exceptional service and ensure optimal vehicle performance.
Overview
9
9
years of professional experience
Work History
Auto Service Technician
Pearson Mazda
Short Pump, VA
06.2022 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine maintenance and repairs on various Mazda models.
- Assisted in training new technicians on service procedures and safety protocols.
- Collaborated with service advisors to ensure customer satisfaction and accurate service reporting. Prioritizing communication in a fast paced repair environment
- Helped establish new safety protocols to ensure team safety
Diesel Technician
S.B. Cox Readymix
Rockville, VA
01.2022 - 06.2022
- Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
- Conducted routine maintenance on heavy-duty trucks to enhance longevity and safety standards.
- Collaborated with team members to troubleshoot complex mechanical issues, improving resolution times.
- Implemented preventive maintenance schedules, reducing downtime and enhancing fleet efficiency.
- Operated service truck to drive to service calls and perform road-side emergency repairs.
- Implemented road side safety procedures to reduce risk while working in road-side hazard environment.
Auto Service Technician
Pearson Mazda
Short Pump, VA
09.2019 - 12.2021
- Collaborated with service advisors to ensure customer satisfaction and accurate service reporting.
- Implemented best practices for parts inventory management to reduce wait times.
- Conducted quality control inspections to verify repair accuracy before vehicle delivery.
- Improved workflow efficiency by streamlining repair processes and reducing turnaround time.
- Demonstrated proficiency in a wide range of auto service techniques, from brake repairs to engine overhauls, showcasing versatility and adaptability within the profession.
Mobile Diesel Technician
Newfield
Ashland, VA
03.2019 - 09.2019
- Conducted preventative maintenance on heavy-duty vehicles to extend service life and reduce breakdowns.
- Diagnosed mechanical problems for repair or replacement.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
Equipment Technician
Dubberly Tractor and Equipment
Chester, VA
07.2018 - 03.2019
- Diagnosed and repaired mechanical issues on various tractor models to ensure optimal performance.
- Streamlined workshop processes by organizing tools and equipment for easy access during repairs.
- Collaborated closely with sales teams to provide technical support during the selling process of new tractors.
- Provided exceptional customer service, addressing client concerns and explaining repair procedures thoroughly.
Electrical Apprentice
Commonwealth Wiring Solutions Inc.
Chesterfield, VA
06.2017 - 07.2018
- Installed electrical systems according to safety standards and industry codes.
- Assisted senior electricians in troubleshooting and repairing wiring issues.
- Conducted routine maintenance on electrical equipment to ensure optimal performance.
- Interpreted blueprints and technical drawings for accurate installation of fixtures.
- Performed manual labor such as wire pulling, material handling, and digging
Education
Hermitage High School
Henrico VAHigh School Diploma -
Lee Davis High School
Mechanicsville, VA05.2017
Skills
- Maintenance inspections
- Vehicle troubleshooting
- Strong work ethic
- Customer service
- Problem-solving
- Time management
- Team collaboration
- Safety protocols and procedures
- Verbal and written communication
- Heavy lifting
- Relationship building
- Customer relations
- Work Planning and Prioritization
- Physical stamina
- Engine repair
- Coaching and mentoring
- Workplace safety
- Diversity and inclusion
Affiliations
Lakeside Youth Baseball
Hatcher Memorial Baptist Church
Volunteer/ Extracurricular
Lambs Basket Food Bank
Mission Trips with Hatcher Memorial
LYB volunteer coach
Adult Coed Softball/Baseball League
Avid Outdoorsman/Mentor
Timeline
Auto Service Technician
Pearson Mazda
06.2022 - Current
Diesel Technician
S.B. Cox Readymix
01.2022 - 06.2022
Auto Service Technician
Pearson Mazda
09.2019 - 12.2021
Mobile Diesel Technician
Newfield
03.2019 - 09.2019
Equipment Technician
Dubberly Tractor and Equipment
07.2018 - 03.2019
Electrical Apprentice
Commonwealth Wiring Solutions Inc.
06.2017 - 07.2018
Hermitage High School
High School Diploma -
Lee Davis High School