John Ryan
Glen Ellyn,IL
Summary
Professional housing services expert equipped with extensive experience in client support and housing solutions. Adept at navigating complex housing systems and delivering tailored services that meet client needs. Valued team player known for adaptability and results-driven approach, with strong skills in resource coordination and case management.
Overview
6
6
years of professional experience
Work History
Housing Specialist
DuPagePads
11.2023 - Current
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Assisted applicants in filling out housing applications and verifying assets.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Oversaw housing plans for over 15 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, occupying over 23 apartments by providing direct, hands-on support services.
Event Manager
Varsity Spirit
01.2019 - 01.2022
- Liaised with clients to determine exact event requirements.
- Generated ideas to enhance and expand current event offerings.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Assembled creative and innovative event attractions based on internal capabilities.
- Trained and supervised event staff of 15 employees to complete tasks on time.
- Managed administrative logistics of events planning, event booking, and event promotions.
Education
Bachelor of Arts - Sociology And Anthropology
University of Illinois Chicago
Chicago, IL05.2023
Associate of Arts - Mass Communication
Waubonsee Community College
Sugar Grove, IL12.2020
Skills
- Cultural Awareness
- Conflict Resolution
- Collaboration
- Research
- Analytical
- Critical Thinking
- Written Communication
- Organization and Time Management
Languages
Spanish
Professional Working
Timeline
Housing Specialist
DuPagePads
11.2023 - Current
Event Manager
Varsity Spirit
01.2019 - 01.2022
Bachelor of Arts - Sociology And Anthropology
University of Illinois Chicago
Associate of Arts - Mass Communication
Waubonsee Community College
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