John Saco
San Diego,CA
Summary
I am a highly organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
I've been playing video games since the age of 10 and have always been the professional gamer in my household, when it came to finding hidden passages, bugs, glitches and Easter Eggs ive always been the one for the job. When it comes to playing video games i consider myself an expert in and truly believe i can be a real asset to the team.
Overview
8
8
years of professional experience
Work History
Food Runner
Hyatt Hotels Corp
10.2021 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Restocked food supplies in kitchen and organized storage areas.
- Kept detailed knowledge of and followed all food safety guidelines.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Organized and replenished supplies at food stations to optimize team performance.
- Assisted wait staff with timely food delivery and guest requests.
Sales Floor Team Member
Target
03.2017 - 11.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Supported promotional plans by updating signage with price changes.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
Bellman
Hotel Indigo San Diego
05.2018 - 04.2019
- Escorted guests to and from rooms and assisted with baggage.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
- Explained important features of guest rooms to travelers.
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
- Escorted guests to assigned rooms and transported luggage.
- Posted and maintained public area signage for hotel.
- Assisted with loading and unloading of luggage from motor coaches and other vehicles.
- Stored luggage for guests, retrieving baggage and items when notified.
- Maintained knowledge of destination and answered customer questions within scope of understanding.
Shift Leader
Papa John's Pizza
09.2015 - 03.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Associate of Science - Game Design
San Diego Mesa College
San Diego, CA06.2026
High School Diploma -
San Diego High School MVPA
San Diego, CA06.2014
Skills
- Attention to Detail
- Providing Feedback
- Decision Making Skills
- Critical Thinking Skills
- Calm Under Pressure
- Team Oriented
- Performance Improvement
- Dynamic Communication Skills
- Creativity
- Punctual
Video Games
Ive been an avid gamer for the better part of 20 years, ever since from the SEGA Genesis to the Xbox Series X,
Timeline
Food Runner
Hyatt Hotels Corp
10.2021 - Current
Bellman
Hotel Indigo San Diego
05.2018 - 04.2019
Sales Floor Team Member
Target
03.2017 - 11.2021
Shift Leader
Papa John's Pizza
09.2015 - 03.2017
Associate of Science - Game Design
San Diego Mesa College
High School Diploma -
San Diego High School MVPA
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