John Saimon
Conyers,United States
Overview
5
5
years of professional experience
Work History
Bellhop
World Resort Saipan
07.2012 - 07.2015
- Greeted visitors pleasantly upon arrival and offered immediate assistance
- Responded to guest concerns and requests and quickly handled issues
- Delivered newspapers, mail, faxes, messages and check-out invoices to guest rooms
- Greeted guests at front lobby, directed to check-in and offered assistance with luggage
- Escorted travelers to and from guest rooms and assisted with luggage
- Provided advice to guests on transportation options near hotel
- Discussed guest issues with front desk manager to devise speedy resolutions
- Gathered information from front desk about important and upcoming guests
- Hailed taxis and arranged comfortable transportation for hotel guests
- Assisted guests with disabilities in safely maneuvering through lobby and accessing hotel rooms
- Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums
- Attached claim checks to bags to efficiently store and organize luggage
- Reported room or property issues to maintenance staff for repairs
- Picked up and dropped off heavy laundry bags for guests
- Utilized portable equipment to take luggage from guests and transport bags to hotel rooms
- Monitored area surrounding hotel and addressed potentially dangerous people and situations
- Explained how TV remote, heating/cooling
- WiFi access and locks worked to hotel guests
- Oversaw hotel lobby and inspected commonly used equipment to achieve adequate sanitary standards
- Posted and maintained public signage for hotel.
Steward
Saipan CNMI, Hyatt Regency Saipan
06.2010 - 06.2012
- Kept dishware, glasses and utensils ready for customer needs by quickly scra ping
- Washing and restacking items
- Maintained clean and well-organized kitchen areas to promote efficiency
- Disinfected kitchen surfaces, equipment and tools using cleaner to sanitize
- Removed built-up was te and potential contaminants from waste receptacles, machinery and cooking equipment
- Restocked kitchen supplies and recorded kitchen inventory each shift
- Replenished stations throughout restaurant and restocked cupboards, serving a reas and salad bars to meet employee and customer demands
- Restocked main kitchen areas with items from shelves, coolers and freezers
- Backed up kitchen team members during heavy work periods to maximize team coverage
- Facilitated on-boarding process to coach new employees on company procedures andS
Education
High School Diploma -
Kosrae High School
Prev - Law
Some College
Suomi College
Hancock, MISkills
- Hazardous Materials
- Mechanical Troubleshooting
- CGMP Compliance
- SOP Compliance
- Raw Material Handling
- Batch Mixing
- OHSA Forklift Certified
- Safety Proficiency
- Production Specifications
- Documentation Abilities
- Ingredient Measurement
- Ingredient Weighing
- Safety Procedures
- Material Sampling
- EXPERIENCE
- Compounder
- Conyers, GA
- Golden State Foods/Apr 2019 to Sep 2023
- Equipment Cleaning
- Organizational Skills
- Good Work Ethic
- Reliable & Trustworthy
- Team Building
- Active Listening
- Critical Thinking
- Customer Service
- Problem Resolution
- Basic Math
- Planning & Organizing
- Flexible Schedule
- Computer Skills
- Cleaned compounding equipment, enabling batches to meet quality control standards
- Introduced [Number] safety measures to reduce workplace accidents by [Number] %
- Completed all paperwork and batch documentation efficiently
- Operated forklifts, pumps, blending kettles and other processing equipment safely and
- According to industry standards
- Applied cGMP practices to manufacture pharmaceutical batches utilizing various
- Compounding tanks, kettles, transfer pumps, mixers and mills
- Reviewed work specifications to determine product and material requirements
- Measured ingredients for use in production processes
- Checked quality of mixed products at specific intervals in production process
- Used approved cleansers and solvents to clean and sanitize equipment after use
- Adhered to safety protocols to minimize accidents and avoid workplacemishaps
- Bell Captain
- Saipan, CNMI, CNMI
- Kensington Hotel Saipan/Jun 2015 to Aug 2018
- Greeted visitors pleasantly upon arrival and offered immediate assistance
- Responded to guest concerns and requests and quickly handled issues
- Delivered newspapers, mail, faxes, messages and check-out invoices to guest rooms
- Greeted guests at front lobby, directed to check-in and offered assistance with luggage
- Delivered packages, messages and other items to guest rooms
- Collaborated with other hotel employees by assisting with luggage and exchanging
- Information with front desk staffduties
- Sorted recyclable items from garbageand placed in recycling bins
- Maintained clean and orderly appearance throughout kitchen and dining area
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming
- Dining environment
- Worked in close collaboration with team members to ensure customers received
- High-quality service
- Maintained high standards of customer service during high-volume workshifts and
- Fast-paced operations
- Removed trays and stacked dishes for return to kitchen after finished meals
- Cleaned up spills and broken glassware and safely disposed of sharp pieces
- Banquet Waiter
- Guam, GU
- Hilton Guam Resort & Spa/Mar 2006 to Jun 2010
- Welcomed guests with personable attitude and brought beverage orders while
- Reviewing menu options
- Greeted customers, answered questions and recommended specials to increase profits
- Rolled silverware and set up food stations and dining areas to prepare for next shift or
- Large parties
- Communicated with hosts, bussers and kitchen staff to prepare for and serve
- Customers
- Provided exceptional service to high volume of daily customers
- Prepared and maintained buffet and salad bar by checking temperatures, restocking
- Food and monitoring potential avenues of contamination
- Increased beverage sales with food and drink pairing suggestions to suit unique
- Customer preferences
- Maintained knowledge of menu items, ingredients and preparation methods to assist
- Guests with menu selection
- Resolved guest complaints to maintain complete customer satisfaction
- Served food to over [Number] customers per shift
- Placed food servings on plates ortrays according to orders or instructions
- Upheld exceptional food, beverage and service standards to surpass customer
- Expectations
- Stocked server areas with supplies before, during and after shifts
- Participated in ongoing training to enhance job skills and knowledge
- Prepared for busy periods by restocking stations and maintaining clean work areas
- Addressed food complaints with kitchen staff and promptly served replacement menu
- Items
- Shared thorough knowledge of menu items and cooking methods with customers
- Filled trays with food, utensils, napkins and condiments to provide diners with meals
- And accessories
- Asked customers about meals to assess satisfaction and collect vital feedback
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic
- EnvironmentBellhop
- World Resort Saipan/Jul 2012 to Jul 2015
- Greeted visitors pleasantly upon arrival and offered immediate assistance
- Escorted travelers to and from guest rooms and assisted with luggage
- Provided advice to guests on transportation options near hotel
- Discussed guest issues with front desk manager to devise speedy resolutions
- Gathered information from front desk about important and upcoming guests
- Hailed taxis and arranged comfortable transportation for hotel guests
- Assisted guests with disabilities in safely maneuvering through lobby and accessing
- Hotel rooms
- Offered guests details regarding hotel's amenities, local arts and culture, nightlife
- Dining options, attractions and museums
- Attached claim checks to bags to efficiently store and organize luggage
- Reported room or property issues to maintenance staff for repairs
- Picked up and dropped off heavy laundry bags for guests
- Utilized portable equipment to take luggage from guests and transport bags to hotel
- Rooms
- Monitored area surrounding hotel and addressed potentially dangerous people and
- Situations
- Explained how TV remote, heating/cooling WiFi access and locks worked to hotel
- Guests
- Oversaw hotel lobby and inspected commonly used equipment to achieve adequate
- Sanitary standards
- Posted and maintained public signage for hotel
- Steward
- Saipan CNMI, CNMI
- Hyatt Regency Saipan/Jun 2010 to Jun 2012
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping
- Washing and restacking items
- Maintained clean and well-organized kitchen areas to promote efficiency
- Disinfected kitchen surfaces, equipment and tools using cleaner to sanitize
- Removed built-up was te and potential contaminants from waste receptacles
- Machinery and cooking equipment
- Restocked kitchen supplies and recorded kitchen inventory each shift
- Replenished stations throughout restaurant and restocked cupboards, serving a reas
- And salad bars to meet employee and customer demands
- Restocked main kitchen areas with items from shelves, coolers and freezers
Timeline
Bellhop
World Resort Saipan
07.2012 - 07.2015
Steward
Saipan CNMI, Hyatt Regency Saipan
06.2010 - 06.2012
High School Diploma -
Kosrae High School
Prev - Law
Some College
Suomi College
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