Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

John Salinas

San Antonio

Summary

Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Manager

Freebirds World Burrito
Selma
04.2025 - Current
  • Led daily operations to ensure efficient workflow and productivity.
  • Analyzed market trends to inform decision-making processes.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Created schedules and monitored payroll to remain within budget.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.

Multi-Unit General Manager

B.O.S.S. Bagel/Sip & Brew
San Antonio
01.2022 - 03.2025
  • Maximized operational excellence through mentoring on management principles and industry practices.
  • Led upper-level management team across two locations, including 2 assistant managers, 4 supervisors, and 2 team leads.
  • Oversaw scheduling for 20 staff members to align with monthly labor budgets and ensure shift coverage.
  • Managed $3 million budget across both locations, developing financial strategies to enhance revenue and reduce costs.
  • Conducted weekly inventory of food and beverage products while optimizing stock levels based on sales forecasts.
  • Implemented revised inventory system focusing on storage conditions, reducing food waste losses by 4%.
  • Executed succession planning by establishing hiring criteria and training programs, improving retention rate by 50%.
  • Developed cross-training program enabling staff to perform effectively in all positions across both locations.

Assistant General Manager

B.O.S.S. Bagel
San Antonio
01.2021 - 12.2022
  • Company Overview: Paradies Lagardere Food and Beverage
  • Assisted General Manager in developing key performance goals and managing the performance of staff.
  • Aided in creating and implementing strategies to improve team morale resulting in the highest regional check average increase
  • Administer all activities related to store's financial results, operational procedures, quality standards, and human resource standards
  • Coordinated with vendors to place orders to maintain product and restaurant standards
  • Learned to effectively analyze monthly P & L reports to create strategies to meet budget and business demands
  • Paradies Lagardere Food and Beverage

Supervisor

B.O.S.S. Bagel
San Antonio
12.2019 - 12.2021
  • Company Overview: Paradies Lagardere Food & Beverage
  • Direct and coordinate daily operations and duties for scheduled crew members
  • Prioritize, assign and review duties and work activities to meet daily sales goals and quality customer service
  • Plan, organize and monitor resources to achieve efficient use of labor, equipment and product
  • Coach and counsel employees towards improved performance
  • Ensure consistent adherence to company policies, procedures and performance standards
  • Manage inventory control and proper food storage in adherence to Manager Servsafe standards
  • Paradies Lagardere Food & Beverage

Education

High School Diploma -

Mercedes High School
Mercedes, TX
01.2007

Skills

  • Microsoft Office proficiency
  • Recruitment and scheduling
  • Effective communication
  • Strategic planning
  • Mentoring and coaching
  • Customer service excellence
  • Time management skills
  • Team leadership

Certification

Manager Servsafe Certificate, San Antonio, TX

References

  • Priscila Martinez, (210) 480-2878
  • Dashun Dixon, (726) 223-6990
  • Sierra Condon, (210) 937-2111

Timeline

General Manager

Freebirds World Burrito
04.2025 - Current

Multi-Unit General Manager

B.O.S.S. Bagel/Sip & Brew
01.2022 - 03.2025

Assistant General Manager

B.O.S.S. Bagel
01.2021 - 12.2022

Supervisor

B.O.S.S. Bagel
12.2019 - 12.2021

High School Diploma -

Mercedes High School