John Salmeron
San Diego,CA
Summary
Experienced Auto Claims Field Appraiser with over 3 years of auto estimating experience and 18 years in the automotive field. Specialize in automobile damage assessment and claims processing, consistently achieving 98% accuracy in appraisals. Proficient in CCC One software and adept at collaborating with clients, auto body shops, and adjusters to ensure comprehensive claim handling and customer satisfaction. Committed to leveraging advanced skills in damage assessment and customer service to enhance efficiency and deliver exceptional claims service at a leading insurance firm.
Overview
6
6
years of professional experience
Work History
Estimator
Greentech Autoworks Collision
05.2025 - Current
- Assessed vehicle damage and determined repair costs using advanced estimating software.
- Collaborated with technicians to develop accurate repair timelines and ensure quality standards.
- Communicated with insurance companies to negotiate claims and expedite approvals for repairs.
- Reviewed estimates for accuracy, ensuring compliance with industry standards and regulations.
- Developed strong relationships with over 80 clients per month, enhancing customer satisfaction through effective communication.
Auto Field Appraiser
Fred Loya Insurance
10.2022 - 04.2025
- Inspect, evaluate, and write appraisal estimates for 80-100 automobile physical damage claims monthly using CCC one Estimating Software, achieving 98% accuracy and ensuring compliance with company standards.
- Negotiate total losses and estimate salvage values for damaged vehicles, resulting in an average savings of 15% in claims costs while maintaining high customer satisfaction ratings.
- Collaborate with 30+ insureds, auto body shops, and adjusters annually to resolve issues and ensure comprehensive claim handling, maintaining a resolution rate of 95%.
- Conduct 20+ timely and efficient inspection appointments per week across San Diego, CA, adhering to strict company and regulatory guidelines, resulting in 100% compliance with inspection timelines.
- Stay abreast of industry trends and legislative changes, implementing updates to estimating practices and vehicle repair knowledge, enhancing efficiency by 20% in claims processing.
Auto Field Appraiser
Carstub
04.2022 - 10.2022
- Completed appraisals on an average of 50 automobiles, light trucks, custom cars, vans, and other vehicle types monthly, ensuring thorough documentation and accuracy in assessments.
- Conducted precise vehicle assessments by meticulously collecting and recording all required information, resulting in a 95% accuracy rate and expedited processing times for customer appraisals.
- Documented vehicle damage and provided detailed photographs and reports to the claims department, facilitating prompt and efficient claims processing with a reduction in processing time by 20%.
- Advised clients on repair plans and salvage part values, leading to a 10% increase in customer satisfaction and streamlined repair processes.
Inspection Team Lead
eBlock
10.2019 - 04.2022
- Provided over 50 repair quotes monthly with 98% accuracy, considering insurance details, vehicle specifics, and damage assessments to expedite claims processing.
- Conducted bi-monthly skills assessments for a team of 10, resulting in targeted training sessions that improved performance by 25% within 6 months.
- Independently analyzed and reported on 20+ vehicle conditions weekly, ensuring 100% adherence to inspection protocols and timely completion of reports.
- Conducted detailed inspections on 15 vehicles per week, accurately assessing repair needs and damage extent, facilitating efficient repair planning and customer communication.
Education
High School Diploma -
Herbert Hoover High School
San Diego 06.2007
Skills
- ASE A1 Engine Repair
- ASE A4-Suspension/Steering
- ASE A5 Brakes
- ASE G1-Maintenance
- Pursuing ASE B6-Damage Analysis & Estimating
- Pursuing i-car platinum Pro Level 1 Auto physical damage appraiser
- Structural analysis
- Detail-oriented approach
- Estimating repair costs
- Auto body repair
Languages
Spanish
Native or Bilingual
Timeline
Estimator
Greentech Autoworks Collision
05.2025 - Current
Auto Field Appraiser
Fred Loya Insurance
10.2022 - 04.2025
Auto Field Appraiser
Carstub
04.2022 - 10.2022
Inspection Team Lead
eBlock
10.2019 - 04.2022
High School Diploma -
Herbert Hoover High School
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