John Salvetti
Port Reading,NJ
Summary
Proven Senior Logistics Specialist with a track record of enhancing operational efficiency at STG Logistics.
Excelled in shipment coordination and strategic planning, boosting customer satisfaction through meticulous attention to detail and superior customer service skills.
Demonstrated flexibility and adaptability in high-stress environments, fostering a culture of continuous learning and development.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Senior Logistics Specialist
STG Logistics
2021.03 - Current
- Coordinated incoming and outgoing shipments to maintain schedules.
- Provided customers with status updates for scheduled deliveries and pick ups.
- Issued timely and accurate responses to both internal and external inquiries.
- Built long-term relationships due to prompt and courteous service.
- Directed inter-modal domestic import and export operations to meet aggressive deadlines.
- Provided training and development opportunities for employees within the logistics department, fostering a culture of growth and continuous learning.
- Tracked containers and bookings notifying customers of status or potential delays.
- Generated documentation and information required for customers.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Dispatcher/Customer Service Representative
New Jersey Lawyers Service
1997.04 - 2020.05
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of independent contractors.
- Handled customer requests and problem solving when needed.
- Entered customer payments in SAP for daily deposit.
- Kept records of deliveries and customer receipts.
- Provided quotes and submitted to customers.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Generated reports to track deliveries and maintain proper records and documentation.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Managed weekly payroll for all contractors.
Education
High School Diploma -
Cedar Ridge High School
Old Bridge, NJ06.1990
Skills
Logistics Analysis
Attention to Detail
Customer service skills
Critical Thinking
Decision-Making
Flexibility and Adaptability
Transportation Planning
Data Entry
Shipment Coordination
Strategic Planning
Schedule Coordination
Desktop and Laptop Computers
Timeline
Senior Logistics Specialist
STG Logistics
2021.03 - Current
Dispatcher/Customer Service Representative
New Jersey Lawyers Service
1997.04 - 2020.05
High School Diploma -
Cedar Ridge High School
Similar Profiles
Mirel BurinskiyMirel Burinskiy
Dispatcher/Coordinator at STG LogisticsDispatcher/Coordinator at STG Logistics
Ana GonzalezAna Gonzalez
Operations Manager at STG LogisticsOperations Manager at STG Logistics
STEPHEN OWUSU NSIAHSTEPHEN OWUSU NSIAH
Lead Inside Sales Representative at STG LogisticsLead Inside Sales Representative at STG Logistics