John Salvo
Lebanon,NJ
Summary
Well-qualified property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
33
33
years of professional experience
Work History
Property Manager
Prismatic Development
01.1991 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Maintained sufficient number of units market-ready for lease.
- Administered operations to handle needs of more than 60 tenants across 40 property units.
- Kept properties in compliance with local, state and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Coordinated appointments to show marketed properties.
- Responded to Common Area Maintenance (CAM) inquiries.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Generated leads for sales and rental properties through cold calls and referrals.
- Planned special events such as lotteries, dedications and project tours.
Education
No Degree - Physical Education
Montclair State University
Montclair, NJSkills
- Compliance Monitoring
- Maintenance Scheduling
- Grounds Maintenance
- Business Development
- Contract Negotiation
- Property Management
- Staff Management
- Vendor Management
- Tenant Relations
- Customer Service-Focused
- Maintenance Knowledge
- Payment Collection
- New Construction
- Property Tours and Inspections
- Entrepreneurial
- Preventive Maintenance
- Adaptable
- Knowledge of Building Codes
- Building Operations
- Exceptional Oral and Written Communication Skills
Timeline
Property Manager
Prismatic Development
01.1991 - Current
No Degree - Physical Education
Montclair State University
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