John Sams
Huntsville,AR
Summary
Results-driven professional with diverse work history. Eager to leverage knowledge and skills in a professional role to excel and make a positive impact on others. Over eleven years of experience as a Public Relations Liaison, honing customer service expertise and demonstrating effective management techniques. Notable attention to detail ensuring precise and accurate execution of every task.
Overview
22
22
years of professional experience
Work History
Farm Hand
Sams Family
02.2019 - Current
- Available 24/7 to attend to the needs of the livestock
- Assist in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation
- Operate various farm machinery including tractors, plows, and balers for efficient land cultivation and hay production.
Home Care Provider/Farm Hand
Sams Family
02.2023 - 12.2023
- Provided home care for my mother after both of her knee surgeries.
- Assisted my mother with handling daily chores and errands by transporting her to appointments and cleaning personal spaces.
Home Care Provider/Farm Hand
Sams Family
08.2022 - 10.2022
- Provided home care for my father after his open heart surgery.
- Maintained farm infrastructure such as fences, gates, and storage facilities through regular inspection and repair work.
Home Care Provider/Farm Hand
Johnny Reed
02.2019 - 11.2019
- Provided end-of-life care for my grandfather.
- Assisted my grandfather with handling daily chores and errands by cleaning personal spaces, and purchasing supplies for the farm.
- Carried out daily farm tasks, such as feeding animals and cleaning pens, to ensure animal health and welfare.
Administrative staff
Paws and Claws animal shelter
09.2018 - 02.2019
- Administered shots and kept track of all medical treatments.
- Digitized all documents and records.
Property Manager
Rental Management Inc.
11.2017 - 08.2018
- Managed the day-to-day operation of a 128-unit partially subsidized apartment complex, ensuring proper maintenance and encouraging involvement in, and enjoyment of, the apartment community by the residents.
Contract Delivery Driver
Delivery ASAP
03.2016 - 08.2017
- Deliver paperwork to mortgage holders that have been previously unreachable for companies such as Chase and American National.
- Interact with potentially hostile clients on a daily basis.
- Upload all relevant information and pictures into company database.
Property Manager
Northwest Regional Housing Authority
07.2012 - 10.2017
- Managed both a multi-family property with layered funding and a PRAC 202.
- Oversaw compliance with HUD, USDA Rural Development, and LIHTC.
- Ensured all tenant recertifications were submitted on time, vacant unit turnover, and resolution of tenants' grievances, while maintaining compliance with both internal policy and federal regulations.
Property Inspector
Texoma Field Services
03.2011 - 02.2014
- Increased accuracy of inspection reports through meticulous attention to detail and consistent documentation practices.
- Gathered photographic evidence of any issues that have or may damage the property.
- Conducted comprehensive property inspections for various residential properties, and enhanced client satisfaction with thorough, accurate and timely reporting.
Assistant Resident Manager
Trinity Multifamily
06.2010 - 02.2011
- Facilitated the efficient operation of a 310-unit apartment complex, ensuring proper maintenance of the apartments and encouraging involvement in and enjoyment of the apartment community by the residents.
Team Lead
Fidelity Information systems
08.2009 - 05.2010
- Supervised a team of 20 employees.
- Provided customer services for the electronic benefit cards (ebt) of 13 states through inbound calls.
- Promoted a positive work environment by fostering teamwork, and open communication.
Customer Service Representative / Event Coordinator
Perfect-10
12.2007 - 07.2009
- Collaborated with the internal sales team and service providers to resolve customers' issues.
- Answered inbound calls and emails in support of customer needs.
- Solely responsible for scheduling installation training seminars within the continental United States, generating and maintaining installers' registration forms, and all billing of and payment for services therein.
Store Manager
Movie Gallery
06.2002 - 08.2007
- Staffed and managed a team of eleven.
- Managed inventory control, cash control, customer complaints, and store opening and closing procedures.
Education
Associate of Science - Psychology
University of Central Arkansas
Conway, ARSkills
- Notary public
- Knowledge of all Windows applications, and use of standard office equipment
- Knowledge of HUD, REAC, Rural Development, PRAC, and LIHTC regulations
- Advanced written and verbal communication skills
- Self-motivated, quick learner, and hardworking
Timeline
Home Care Provider/Farm Hand
Sams Family
02.2023 - 12.2023
Home Care Provider/Farm Hand
Sams Family
08.2022 - 10.2022
Farm Hand
Sams Family
02.2019 - Current
Home Care Provider/Farm Hand
Johnny Reed
02.2019 - 11.2019
Administrative staff
Paws and Claws animal shelter
09.2018 - 02.2019
Property Manager
Rental Management Inc.
11.2017 - 08.2018
Contract Delivery Driver
Delivery ASAP
03.2016 - 08.2017
Property Manager
Northwest Regional Housing Authority
07.2012 - 10.2017
Property Inspector
Texoma Field Services
03.2011 - 02.2014
Assistant Resident Manager
Trinity Multifamily
06.2010 - 02.2011
Team Lead
Fidelity Information systems
08.2009 - 05.2010
Customer Service Representative / Event Coordinator
Perfect-10
12.2007 - 07.2009
Store Manager
Movie Gallery
06.2002 - 08.2007
Associate of Science - Psychology
University of Central Arkansas
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