Results-oriented Senior Business Development Specialist with a strong track record in mentoring teams and executing data-driven strategies. Known for exceptional problem-solving skills and effective communication, leading to enhanced operational efficiency and compliance. Demonstrates a commitment to quality through innovative solutions that drive business growth.
Overview
14
14
years of professional experience
Work History
Senior Specialist, Research Development Relationships, Custom Research & Learner Insights
National Student Clearinghouse
Herndon, VA
09.2023 - Current
Account Manager responsible for promoting and selling the Clearinghouse's Custom Research Data Services & Insights
$1.2M in new business closed year to date
$1M in revenue generated in FY 2024 (July 1 to June 30)
Effectively manage Master Service Agreements processes to ensure proper negotiation and execution of contracts
Work across commercial, government, institutional and enrollment management firms to secure enterprise wide deals
Primary account manager for U.S
Federal agencies, including the U.S
Department of Education, Veterans Benefit Administration, U.S
Department of Defense, and National Science Foundation
Lead client satisfaction meetings, to ensure deliverable meets quality assurance standards and to foster growth and upsell opportunities
Serve as a strategic partner to maintain profitable and long-lasting relationships with key accounts
Contributed to the development of new subscription model reporting product
Maintain accurate forecasting and pipeline projections to assure quarterly and annual revenue targets are met
Senior Account Manager, Digital Rights & Licensing, Emerging Business Models
John Wiley & Sons, Inc.
Hoboken, NJ
07.2021 - 09.2023
Developed and implemented sales strategies to drive digital licensing-based revenue for Wiley eBooks and intellectual properties
Managed a $12M portfolio of key accounts across multiple verticals, fostering relationships with clients to maximize renewal and upsell business
Closed $4M in new business in FY 2022 and $3.2M in FY 2023
Developed two new eBooks collections with partner aggregator in FY 2022 and FY 2023, generating $2.2M in revenue
Directed a team of two Account Executives responsible for producing new business revenue, upsell opportunities and attaining annual eBook renewal goals
Tracked campaign progress on an ongoing basis to adhere to each campaign's sales objectives
Performed cross-functional coordination to achieve business development, customer acquisition, and retention goals across Wiley's Academic and Professional Learning portfolios
Performed in-depth data analysis to deliver actionable insights & recommendations and provide valuable insight on future publications from the perspective of these markets
Development Officer
The IEEE Foundation
Piscataway, NJ
06.2020 - 07.2021
Led the execution of various integrated campaign activations for the IEEE program using direct mail, e-philanthropy, digital marketing, telemarketing, and other tactics to support donor retention and growth to support and promote technology education, innovation, and excellence
Closed $3M in major & principal corporate gifts in FY 2020 and $1.5M in FY 2021
Served as the Relationship Manager for the IEEE Foundation with the IEEE Power & Energy Society Scholarship Plus Initiative and IEEE Awards
Managed a portfolio of assigned corporate partners; led and managed all development, growth, stewardship, support, and renewal activities related to assigned key alliances and philanthropic partnerships, meeting or exceeding established annual goals
Produced written narrative for revenue generation, including case statements, annual templates, grant proposals, reports, solicitation materials, and other relevant documents
North American Sales Specialist
Institute of Electrical and Electronics Engineers
Piscataway, NJ
01.2014 - 05.2020
Strategically engaged companies with innovative new products, services, and technology research content accessed via the IEEE Xplore Digital Library, based on technology trends, and industry needs
Developed and launched strategic targeted campaigns which supported driving $>22.5M in new business in FY2019, and $10.7M in new business in FY2020 with Fortune 1000 and 500 companies
Consistently met & exceeded individual contributor revenue goals; closed $895,000 in new business in FY2020; $2.4M in FY 2019; $1.55M in FY 2018; $1.1M in FY 2017; $1.3M in FY 2016 and $785K in FY 2015
Successfully sold and expanded market presence within US federal agencies, Intelligence Community and government contractors
Proactively created, managed, and ensured the accuracy of budgets and forecasts, identifying risks and opportunities and building contingency plans where necessary
Drove IEEE's enterprise technology sales by collaborating with account managers, marketing & product development teams, to achieve revenue goals and margins
Managed North American Sales interns participating in Cooperative Educations programs
Administrator, Customer Licensing
Institute of Electrical and Electronics Engineers
Piscataway, NJ
11.2010 - 01.2014
Managed and negotiated license agreements for all IEEE product offerings, in the academic, corporate, and government markets
Identified opportunities through usage analysis and provided accurate data to account managers to present cross-sell and up-sell opportunities to customers
Conducted comprehensive analysis of technical and patent data to craft new agreements for intellectual properties
Methodically reviewed all IP addresses in conjunction with license agreements, to ensure the appropriate sites had access, and to prevent non-permissible access
Worked with IEEE legal counsel and product managers to evaluate and develop new license agreements, for IEEE Open Access accounts and IEEE Journals Archive products
Increased efficiency of license agreement workflow process, lowering the average number of days to close by 45%