JOHN SAMUEL R
McKinney,USA
Summary
Dynamic professional with a proven track record in IT business development and exceptional customer service, honed at companies like Arrant Tech LLC. Excelled in optimizing routes and enhancing passenger experiences at Transport NSW. Skilled in IT recruitment and driving sales growth, leveraging interpersonal skills and strategic scheduling. Achieved significant client base expansion through effective communication and incident management.
Overview
17
17
years of professional experience
Work History
Office Administrator and Recruiter
Arrant Tech LLC
Dallas, Texas
02.2023 - 06.2023
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Coordinated and managed daily administrative operations of the office.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Ordered office furniture when necessary following approval from management team.
- Conducted initial phone screens and coordinated interview schedules with hiring managers.
Transit Bus Operator
Transport NSW
Sydney, Australia
09.2016 - 08.2022
- Facilitated smooth passenger loading and unloading at designated route stops.
- Answered questions and provided insight into local attractions and facility amenities.
- Maintained vehicle safety by monitoring, instructing and correcting passengers.
- Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
- Managed time effectively by arriving at stops on schedule according to route times.
- Reported delays or accidents.
- Helped elderly and disabled passengers board and exit bus.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Reported any mechanical issues or passenger disturbances to supervisors immediately.
- Completed accident and incident reports accurately and legibly at end of scheduled shifts.
Business Development Executive and Recruiter
Sana Solutions
, India
05.2008 - 07.2011
- Company Overview: India
- Market research and Data mining using Market tool for find new clients
- Database generation and populating the database
- Sending the MSA Taking minutes of the Meeting with the Technical team and the clients
- Reporting to the VP sales
- India
Senior Tele Marketer, Business Development Executive
Summit works Technologies Ltd
, India
01.2006 - 08.2007
- Company Overview: NJ (Based out in India)
- Making cold calls and populating the Salesforce
- Scheduling call backs
- Speaking with IT decision makers from Managers to C level executives and other IT decision makers
- Scheduling Tel- Conference and face to face appointments for VP sales
- Having new strategies for marketing
- Generating Leads both warm and mere future
- Finding the RFIs and RFPs and discuss closely with VP Sales and Marketing to be listed on the vendors list
- Prospecting new clients for outsourcing either offshore, onshore, or offsite, or supplementing staffing solutions for in-house ad hoc requirement
- Scheduling the appointments with the prospects for both conference call and Face to Face meeting as well
- Closure of sale
- NJ (Based out in India)
Education
B.C.S - Corporate Secretaryship
University of Madras
Skills
- Customer service
- Incident management
- Scheduling
- IT business development
- IT recruitment services
- Communication etiquette
- Interpersonal skills
- Optimizing routes
- Traffic law adherence
- Safe driving skills
- Route planning
- Vehicle equipment testing
- Weather conditions adaptation
- Passenger assistance
- Wheelchair support
Timeline
Office Administrator and Recruiter
Arrant Tech LLC
02.2023 - 06.2023
Transit Bus Operator
Transport NSW
09.2016 - 08.2022
Business Development Executive and Recruiter
Sana Solutions
05.2008 - 07.2011
Senior Tele Marketer, Business Development Executive
Summit works Technologies Ltd
01.2006 - 08.2007
B.C.S - Corporate Secretaryship
University of Madras
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